Windows 10: i reset my computer to speed it up i went to download Minecraft windows 10 edition again it...

i went to the store to download it there was no download button only the buy and free trial button i made sure i was using the right account by opening up my Xbox console companion and i was on the account i played it on i even made sure it was the right account by checking the email i used for it it was the same email as the Microsoft store so i googled it found someone already posted the same problem the response was check your library so i did and it wasn't there either


please help

:)

 

minecraft windows 10 edition. windows store.

Hi,

If you already played Minecraft from its previous PC or Mac version (running Java), you will be eligible to download Minecraft: Windows 10 edition for free. Normally, you'll be able to download the full version right after you redeem the Minecraft: Windows
10 Beta code to your Windows 10 computer. In your case, there's a possibility it doesn't detect the beta code that you redeemed. We recommend that you reset the Windows Store to clear the store cache on your computer by performing the following steps:

• Press  Windows key + X on your keyboard. 
• Click on Command prompt (Admin).
• Type wsreset.exe, and then hit Enter.
• Restart your computer and reinstall the game.

To know more about Minecraft: Windows 10 edition, you may refer to this link.

Let us know if the solution works for you.

 

minecraft windows 10 edition. windows store.

Thank you for the information. It seems that the system still detects the beta version you've first downloaded. For us to isolate the issue, we suggest that you uninstall Minecraft: Windows 10 Beta to your computer, and reset the Microsoft Store app by performing
the following steps:

• Press the Windows key on your keyboard, and then click the
  Settings icon.
• Select System, and then select Apps & features.
• Find the Store app, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

Once you're done, kindly sign in your Microsoft account again to the Windows Store app and try to install Minecraft: Windows 10.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.