Windows 10: I reset my windows 10 and the keyboard and mouse stop working

Discus and support I reset my windows 10 and the keyboard and mouse stop working in Windows 10 Installation and Upgrade to solve the problem; I reset my windows 10 and the keyboard and mouse stop working... Discussion in 'Windows 10 Installation and Upgrade' started by JefferyJackson1, Dec 31, 2018.

  1. I reset my windows 10 and the keyboard and mouse stop working


    I reset my windows 10 and the keyboard and mouse stop working

    :)
     
    JefferyJackson1, Dec 31, 2018
    #1
  2. Sue-Z13 Win User

    Windows 10 Reset: Mouse and keyboard not working

    My keyboard and mouse stopped working yesterday in Windows 10 and I don't know how to reset. Device manager says keyboard working properly but mouse properties doesn't even have a mouse listed! I'm NOT a computer geek and it's driving me nuts. I'm using
    tablet mode for now. How can I make the mouse show up and reset? Oh and ALL my lights are out on the main keyboard that let's me know it's plugged in, running and online too! It's like my main keyboard died. Is there a fix?
     
    Sue-Z13, Dec 31, 2018
    #2
  3. DeepalM Win User
    Windows 10 Keyboard and mouse suddenly stopped working.

    Windows 10 - Keyboard and mouse all of sudden stopped working.

    The same keyboard and mouse works on 2 other laptops.

    What I have tried so far to fix.

    • Tried a different wireless keyboard and mouse. - no luck.
    • Ran the Troubleshooter - Hardware and Devices - It 'applied a fix' and rebooted. - still no luck.
    • Uninstalled all the drivers under HID from device manager. - still no luck.
    • Uninstalled all the USB drivers. - still no luck.
    • Uninstalled the root hub. - still no luck.
    • Tried System Restore to the previous date before the last windows update today. - still no luck

    Only strange thing is after rebooting the same drivers that I deleted shows up on device manager

    Any suggestions?

    Windows 10 Enterprise - 1709 build 16299.248
     
    DeepalM, Dec 31, 2018
    #3
  4. John Fer Win User

    I reset my windows 10 and the keyboard and mouse stop working

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Dec 31, 2018
    #4
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I reset my windows 10 and the keyboard and mouse stop working

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