Windows 10: I reset my windows 10 and the keyboard and mouse stop working

I reset my windows 10 and the keyboard and mouse stop working

:)

 

Windows 10 Reset: Mouse and keyboard not working

My keyboard and mouse stopped working yesterday in Windows 10 and I don't know how to reset. Device manager says keyboard working properly but mouse properties doesn't even have a mouse listed! I'm NOT a computer geek and it's driving me nuts. I'm using
tablet mode for now. How can I make the mouse show up and reset? Oh and ALL my lights are out on the main keyboard that let's me know it's plugged in, running and online too! It's like my main keyboard died. Is there a fix?

 

Windows 10 Keyboard and mouse suddenly stopped working.

Windows 10 - Keyboard and mouse all of sudden stopped working.

The same keyboard and mouse works on 2 other laptops.

What I have tried so far to fix.

• Tried a different wireless keyboard and mouse. - no luck.
• Ran the Troubleshooter - Hardware and Devices - It 'applied a fix' and rebooted. - still no luck.
• Uninstalled all the drivers under HID from device manager. - still no luck.
• Uninstalled all the USB drivers. - still no luck.
• Uninstalled the root hub. - still no luck.
• Tried System Restore to the previous date before the last windows update today. - still no luck

Only strange thing is after rebooting the same drivers that I deleted shows up on device manager

Any suggestions?

Windows 10 Enterprise - 1709 build 16299.248

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.