Windows 10: I set up a sign-in PIN and can't use it or get rid of it

Hello, I have a Windows 10 laptop and set up a sign-in PIN recently. When I tried to proceed with setting up Windows Hello I was advised my home account wasn't equipped to set it up, so I gave up and deleted the PIN from my password manager and no longer have it. I am now prompted every login to use my PIN and also when using Office - I currently can't save an Excel doc. When I select "I forgot my PIN" from Sign-In Options I get prompted to go back to that same screen which is an endless loop of no help. I would love to get my life back to my "normal" pre-PIN, anyone know how I can just make it go away?

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Sign-in taking time after setting up PIN

Hello Harold,



Thank you for writing to Microsoft Community Forums.



I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
linked to your Microsoft account to give access using the PIN.



I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



However, if you want to remove the PIN you can follow the steps mentioned below.

1. Login to the PC using password, and go to
   Settings > Accounts > Sign-in options.
   
2. Under PIN click on
   Remove.
   
3. Enter the password and click on
   OK.
   
4. Restart the PC.
   

Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.