Windows 10: I start windows in safe mode but keyboard does not work so I can't enter password.

I posted the question before about my desktop icons not working but all the answers I got wanted me to go to start and do something. I can't click on anything. I am trying to log on in safe mode but it asks for the password. I can't enter the password as my keyboard does not function in safe mode. My question is how do I restart in safe mode without entering the password? I am running Win 10.

:)

 

Question about password in Safe Mode

Hi,



Thank you for posting your query in Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Are you not able to login into the PC or the Microsoft Account using a browser?
• Did you check in Safe mode with Networking?

The On-screen keyboard is located in the Ease of access center located at the bottom left corner of the lock screen. It acts as a temporary keyboard in-case your keyboard does not work.



Check if you are able to login by typing the password using on-screen keyboard by following the steps below:

• Click on the Ease of access icon located on the bottom right corner of the screen.
• Select on-screen keyboard option and type the password.

After entering the password and before pressing Enter,
click on the icon adjacent to where you typed the password and check if you have entered the right password.



Method 1: Boot your PC in Safe mode with networking
by following the steps from the link below and check if you are facing similar issue.



Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words
Safe Mode appear at the corners of your monitor to identify which Windows mode you are using.



Expand the options to boot into Safe Mode:

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



To exit from Safe mode follow the steps below:

• Open Run command by pressing Windows key + R
  on the keyboard and type msconfig in the command box.
• Under Boot tab uncheck the Safe boot
  option.
• Reboot the system and check if the changes are effective.

To know more about Safe mode, following is an article on
Windows Startup Settings (including safe mode) (Applies to Windows 10 also):

http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode



Method 2: If you are unable to login and is using Microsoft account to enter the user profile, I suggest you to use another PC to reset the password from the link below and check if the issue is resolved.

https://account.live.com/password/reset



Write back to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Password not working in safe mode, windows 10

Hi,

We suggest you to try to enter your password using the On-screen keyboard
when logging in to your account in safe mode.

Below are the steps we recommend you to follow:

• 
  Restart your PC. When you reach the sign-in screen, hold the Shift key and select the Power button, and then select Restart.
  
• 
  After your PC restarts, select Troubleshoot > Advanced options >Startup settings > Restart. After your PC restarts, you should see a number of options. Press 5 or F5 for
  Safe Mode with networking.
  
• 
  Upon reaching the login screen, press Windows + U and select the On-Screen Keyboard from the Ease of Access list. or click on Ease of Access at bottom right and select On-Screen
  Keyboard from the list.
  
• 
  Use you cursor to type the password with On-Screen Keyboard.
  
• 
  Before logging in, press the eye symbol which will the reveal password to see if the the password is correct.
  

Regards.

 

Password not working in safe mode, windows 10

Hi Kevin,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things:

• What happens exactly when you enter the password?
• Are you getting any error message?
• How have you booted your computer into safe mode?
• Are you using local or Microsoft account to login?

I suggest you to force restart your computer and check whether you can get back your computer to normal mode.

You may follow the steps from the below article to place the computer in safe mode and check if it helps.

Start your PC in safe mode in Windows 10

Start your PC in safe mode in Windows - Microsoft Support

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.