Windows 10: I still can't view HEIC files despite installing Microsoft HEIF Image Extensions from the...

I installed the Microsoft HEIF Image Extensions and the Video extension too from the Microsoft Store, but when I try to open my HEIC photos it comes up with "Download codecs from Microsoft store"...


Is there a fix?

:)

 

HEIC file viewing

Hi suedama,

My name is Douglas and I am an Independent Advisor. I would like to help you. Let's try to install the following extension, please:

https://www.microsoft.com/en-us/p/heif-image-ex...

"To open the HEIC image, go to the Windows store link to get the HEIF extension here.

View HEIC & HEVC files on Windows 10 Photos app

Click on the Install button to install the HEIF codec.

It is important to note that, users would be needed to install both HEIF extension as well as HEVC extension to view images and play videos, as, HEIF files with HEIC file extension are compressed using HEVC format. It is mandatory to install both the extension
and installing a HEIC file extension alone without HEVC extension would fail to view .HEIC files images"

More details here:

https://www.thewindowsclub.com/view-heic-hevc-f...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let me know, please. kinds Regards

 

HEIF Image Extensions

My Samsung S10 creates .heic pics and I have installed the HEIF image extensions from MS-Store.

I get no confirmation, only this: "Thank you. We're attempting to install on your device"

My pics is still not visible in W10. Doubleclicking displays the same old msg; "You need to install codecs from MS Store"

I then installed the iMazing HEIC-converter and get this msg: "Some files where not recognized as valid HEIC-files".

(My .heic files are downloaded from Google Photo w10 File Explorer).

Is the HEIF image extensions not installed or is my Samsung S10 producing incompatible files?

ps: I have now disabled the HEIC-saving in S10 and new pics will be stored as jpeg.

Code:

 

heif image extension - windows 10 1803

I tried to download the image exension from the microsoft store for both hevc and heif. The hevc one installed, but the heif image extension says i own it, it won't let me uninstall it, but it shows an ! in the store entry, and it doesn't work.

It does not show up in the apps listing nor in the control panel programs and features... I can't view HEIC files, it gives a link to download the "codec" from the microsoft store, which doesn't work.

I have a different windows 10 machine where these work fine... it's my main production machine that is failing.

I don't know what to try next.