Windows 10: I think I have found out the problem about my bluetooth devices disconnecting.

Discus and support I think I have found out the problem about my bluetooth devices disconnecting. in Windows 10 Drivers and Hardware to solve the problem; I have already tried updating, reinstalling the drivers, restarting and whatnot. But the thing that is actually causing this is when I charge my... Discussion in 'Windows 10 Drivers and Hardware' started by Za-Nadz'zou, Jun 16, 2021.

  1. I think I have found out the problem about my bluetooth devices disconnecting.


    I have already tried updating, reinstalling the drivers, restarting and whatnot. But the thing that is actually causing this is when I charge my laptop, because it seems like everytime I charge my laptop a few seconds later the signal gets all choppy and stuttered. Even though just a few minutes ago , everything was fine. I actually used the bluetooth device for around 4hrs then I needed to charge and that's where the problem is occurring for some reason.So I have a few guesses such as something to do with the charging and power saving settings but that's why I'm here.Any thoughts and solution

    :)
     
    Za-Nadz'zou, Jun 16, 2021
    #1

  2. How to disconnect and reconnect bluetooth devices in Windows 10?

    Hi Melody,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to follow the steps provided below and check if it helps.

    • Pair the Bluetooth device to the system.
    • Right click on the Speaker icon in the System tray and select
      Playback Devices.
    • Select the device and click on the drop down list next to Set default button.
    • Select the option to connect and disconnect from the device.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 16, 2021
    #2
  3. Epos7 Win User
    Troubleshooting Bluetooth Device Disconnections

    I use two Bluetooth devices with my computer - a wireless mouse and an Xbox One controller. The mouse has worked fine for over a year and the Xbox controller worked fine for a few days before I started having problems.

    The issue happens most frequently when playing Destiny 2 where both the mouse and controller will disconnect. This causes the game to freeze for 5-10 seconds until a message pops up about the disconnected device. Both devices eventually reconnect. Occasionally the game hangs here and I have to restart the computer.

    The issue has also happened when browsing the internet with just the mouse connected, where the mouse will disconnect, and only turning off/turning on Bluetooth will fix it.

    I have tried uninstalling the Bluetooth driver, restarting, and installing the Intel Bluetooth and WiFi drivers for my wireless card - Intel 7260. I have also tried disabling the power management option "Allow the computer to turn off this device to save power".

    As you can see from the Event Viewer, there are multiple error reports each time this happens. I would greatly appreciate any help, thanks!


    I think I have found out the problem about my bluetooth devices disconnecting. [​IMG]


    I think I have found out the problem about my bluetooth devices disconnecting. [​IMG]


    I think I have found out the problem about my bluetooth devices disconnecting. [​IMG]


    I think I have found out the problem about my bluetooth devices disconnecting. [​IMG]
     
    Epos7, Jun 16, 2021
    #3
  4. despues18 Win User

    I think I have found out the problem about my bluetooth devices disconnecting.

    Bluetooth disconnect Problem

    my Bluetooth headset regularly cannot be reconnected after prolonged disconnection that I don't want to have to restart my computer every time I want to reconnect to a few of my Bluetooth devices... have you guys gotten this problem
     
    despues18, Jun 16, 2021
    #4
Thema:

I think I have found out the problem about my bluetooth devices disconnecting.

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