Windows 10: I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth...

Discus and support I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth... in Windows 10 Drivers and Hardware to solve the problem; Dell XPS 13 9365 Windows 10 Home I lost bluetooth capability and one of the tips I found online was to go to device manager and uninstall bluetooth... Discussion in 'Windows 10 Drivers and Hardware' started by ArNatha, Nov 13, 2019.

  1. ArNatha Win User

    I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth...


    Dell XPS 13 9365

    Windows 10 Home


    I lost bluetooth capability and one of the tips I found online was to go to device manager and uninstall bluetooth and it would later automatically update, eventually according to the article. I uninstalled, waited, then panicked and clicked the windows update to see if it would update. It did not. I tried getting bluetooth drivers from dell, intel, and Microsoft. I installed all of them and for some reason, nothing is showing up for bluetooth under device manager. I use bluetooth designer mouse from microsoft and would like to continue using it if I can get bluetooth working again.

    :)
     
    ArNatha, Nov 13, 2019
    #1

  2. Uninstalled Bluetooth Devices Automatically Install


    The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

    When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
    Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:

    I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth... [​IMG]

    Now here is what mine looks like even though I have a number of devices connected:

    I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth... [​IMG]


    Here's what I've Tried
    I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
    After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

    I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?
     
    CyberPunked, Nov 13, 2019
    #2
  3. Bluetooth services and device manager

    Hi Tina,

    Having an incompatible driver causes functionality issues like what you are experiencing right now with your Bluetooth. To resolve such issue, we suggest that you uninstall and reinstall your Bluetooth drivers manually instead of letting Windows search for
    an updated driver automatically. Here are the steps to do that:

    • Visit your device manufacturer’s website to download the latest driver.
    • Right-click on the Start button, then select Device Manager.
    • Select Bluetooth, then the Bluetooth driver
      name.
    • Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
      Uninstall.
    • After uninstalling, right-click the driver that's having the issue, select
      Update driver
      > Browse my computer for driver software.
    • Select Browse > look for the drivers you've just downloaded >
      OK.
    • Select Next > follow the steps to install the driver >
      Close
      .
    • Restart your computer.

    You can also refer to this
    article
    to see troubleshooting steps for common Bluetooth issues.

    Update us on the status of the issue.
     
    Angela Pun, Nov 13, 2019
    #3
  4. I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth...

    Bluetooth Devices Automatically Reinstall, and cannot be unpaired


    The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

    When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
    Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:

    I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth... [​IMG]

    Now here is what mine looks like even though I have a number of devices connected:

    I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth... [​IMG]


    Here's what I've Tried
    I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
    After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

    I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?
     
    CyberPunked, Nov 13, 2019
    #4
Thema:

I uninstalled the bluetooth driver from device manager and I cannot reinstall the bluetooth...

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