Windows 10: I updated my hp laptop and it said to reset my pin but it used my old email that i dont...

I cant use my pin to log on to my computer, it uses my old email that i dont have access to. It wont let me switch to my alternative email. I did an update and it reset my pin, it tells me i need to log on to my old email that i dont have access too and get a code. When i tried the "i dont have any of these" it sends me a link "hhtps://account.live.com/proofs/marklost. I tried to log into, but when i tried it on my computer it just used my old email. Please help. I need my computer for important documents. I use the HP laptop.

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

PIN reset failed

Ok this is an update

I logged in to my account from another laptop.

2 step verification isn't enabled

In the security page, there is no option to reset PIN, only an option to reset email password "Which I can't use to log into the laptop"