Windows 10: I upgraded to windows 10.Now dvd drive won't work -code 19.

Discus and support I upgraded to windows 10.Now dvd drive won't work -code 19. in Windows 10 Drivers and Hardware to solve the problem; my dvd drive won't work anymore after I upgraded-code 19.how do you fix this? dvd drive shows up in device manager with a yellow icon .it doesn't... Discussion in 'Windows 10 Drivers and Hardware' started by wenconn, Sep 25, 2018.

  1. wenconn Win User

    I upgraded to windows 10.Now dvd drive won't work -code 19.


    my dvd drive won't work anymore after I upgraded-code 19.how do you fix this? dvd drive shows up in device manager with a yellow icon .it doesn't show up in devices and drives

    :)
     
    wenconn, Sep 25, 2018
    #1

  2. DVD drive not working - Code 19

    After Windows 10 upgrade my computer worked well. However a recent update on 16.11.15 and my dvd drive is no longer working - Code 19. I have tried all the online fixes including checking the registry for upper and lower filters, uninstalling the drive
    and drive troubleshooter but no luck. Anyone got any suggestions. I did try to roll back to before the update but it failed to work properly.
     
    AndrewSeager, Sep 25, 2018
    #2
  3. RLRehm Win User
    Windows 7 Professional keeps dropping the DVD/CD drive

    Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

    Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

    The driver appears to be a standard Windows driver (CD-ROM driver).

    I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

    I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

    What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

    I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

    What now??
     
    RLRehm, Sep 25, 2018
    #3
  4. I upgraded to windows 10.Now dvd drive won't work -code 19.

    Code 19

    I have the same issue, but on a Fujitsu laptop. I have recently upgraded to windows 10 and the cd/DVD drive has ceased working. Specifically it doesn't show up on this PC and when you go to the device manager it sees it but lists the error "Windows cannot
    start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".

    I have searched the registry for the entry, and modified it o that the high and low limits are blank. Restarted, and the fields are repopulated again with the stock values. Problem remains. There are several fixes for windows 7 and Vista, I have tried
    these fixes as well, most often they suggest opening the command prompt as administrator and pasting something that does absolutely no good.

    I am open to suggestions. Any help you can provide will prevent me from uninstalling Windows 10 and reverting back to 7. If that's the fix, tell me, and I will do so.

    Oh, the CD/DVD device is listed in the device manager as follows: "TSSTcorp CDDVDW TS-L633B". The computer is an older T900 upgraded w more memory and a 256 GB SSD.

    Thank you!
     
    ErinThorkildsen, Sep 25, 2018
    #4
Thema:

I upgraded to windows 10.Now dvd drive won't work -code 19.

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