Windows 10: I use Aftershokz Treks Air headphones with my Windows 11 PC.

I use Aftershokz Treks Air headphones with my Windows 11 PC. Recently the mic stopped working with the PC. The mic in the headset works just fine with my phone, but Windows isn't allowing it to work. If I try to test, I open setting and the input volume is at 0. I raise it to say 70 and as soon as I hit start test, it goes to 0 and I can't increase the input volume while testing. Anyone have any thoughts on this issue? The headset works great so I would hate to have to purchase a newer one. It seems like a Windows issue.

:)

 

Unable to Pair Oppo Enco Air 3 with Windows 11 Lenovo Thinkpad

I tried above steps but unable to pair my oppo enco air 3 pro to my thinkpad windows 11. My device is not getting listed when the pairing is on.

 

Cannot pair Sony WH-1000XM5 headphones (Windows 11)

Cannot pair Sony WH-1000XM5 headphones to Windows 11 laptop. My computer does not recognize (find) the headphones.

• I have connected to other Bluetooth devices from the computer without problems.
  
• I can pair and connect the headphones to my iPhone without problems.
  

I have tried numerous troubleshooting suggestions found on the Sony website, Microsoft website, and Reddit, including:

• Double-check that I am pushing the right button on the headphones for pairing.
  
• Turned off Bluetooth on other devices (iPhone and MacBook).
  
• Turn headphones off and on.
  
• Turn Bluetooth (on PC) off and on.
  
• Reboot computer.
  
• "Show notifications to connect using Swift Air" - I have tried with it on, tried with it off, tried again with it on.
  
• Set "Bluetooth devices discovery" to "Advanced".
  
• Placed headphones next to laptop (they have to be within one meter according to Sony).
  
• Made sure Windows 11 is up to date.
  
• Made sure headphone firmware is up to date.
  
• Uninstalled Bluetooth adapter, rebooted computer, Windows installed the same adapter I had uninstalled, i.e., I had the most up-to-date Bluetooth adapter.
  

Headphones:

Sony WH-1000XM5 Wireless Noise-Canceling Headphones (Model: YY2954), Firmware: 2.1.0

Computer:

Machine LENOVO - ThinkPad T580

Operating System Microsoft Windows 11 Pro (64-bit)

Memory 8 GB

Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz

Motherboard LENOVO - 20LAS50Y00

Video Cards Intel(R) UHD Graphics 620

Monitor ASUS VG246

Hard Disk 1 LITEON CA3-8D256 (256.0 GB)

Network Card Intel(R) Ethernet Connection (4) I219-V

Windows 11 info:

• 64-bit operating system, x64-based processor
  
• Edition Windows 11 Pro, Version 22H2
  
• Installed on ‎03/‎04/‎2023
  
• OS build 22621.3007
  
• Experience Windows Feature Experience Pack 1000.22681.1000.0
  

Any suggestions?

Note to moderators: I was not sure which "Topic" to select. Please reassign if "Devices and drivers" is not correct.

 

Aftershokz headset with mic stuttering/skipping after Windows 11 upgrade

Hi Cheryl. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.



Try these fixes for the known issue of Windows 11 Headphones Stuttering:

https://www.sony.com/electronics/support/articl...

https://blog.taotronics.com/headphones/fix-blue...

https://www.workaroundtc.com/why-do-my-bluetoot...

https://www.thewindowsclub.com/fix-bluetooth-au... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.headphonesty.com/2021/02/bluetooth-...

https://lifehacker.com/how-to-fix-bluetooth-aud...

https://earrockers.com/bluetooth-headphones-cut...



If none of these help then contact Aftershokz Support here for support or repair under warranty:

HelpCenter

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

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