Windows 10: I want to Refund a Game.

Discus and support I want to Refund a Game. in Windows 10 Software and Apps to solve the problem; I am trying to refund Minecraft for windows 10 Starter Edition. I have made sure the app isn't downloaded on my PC and i have looked up and made sure... Discussion in 'Windows 10 Software and Apps' started by LRJB_LRJB, Jun 26, 2020.

  1. LRJB_LRJB
    LRJB_LRJB Win User

    I want to Refund a Game.


    I am trying to refund Minecraft for windows 10 Starter Edition. I have made sure the app isn't downloaded on my PC and i have looked up and made sure that Minecraft for windows 10 can be Refunded. I purchased the game yesterday, why can't i refund this purchase?

    :)
     
    LRJB_LRJB, Jun 26, 2020
    #1
  2. LORAINE MON
    Loraine Mon Win User

    Refund for a game I purchased

    Hi,

    We can assist you in troubleshooting the issue so you can play the game on your computer. To further isolate your concern, kindly provide the following information:

    • What game are you trying to play?
    • Are there any error messages when you tried to play the game?
    • What is exactly happening to the game when you tried to launch it.

    For issues with purchases and refund requests, we suggest that you contact Xbox Chat Support or request a call from them on this

    link     so they can review your purchase details.

    Should you have any other queries, don't hesitate to contact us anytime.
     
    Loraine Mon, Jun 26, 2020
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Refund of Game Purchase

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are looking for a refund for the game purchased. I would like to know from where you purchased the game.



    If you have purchased the game from Microsoft Store then, let me point you in the right direction of support where you can get assistance with the refund. I would suggest you to get in touch with the

    Microsoft Store support team     to get further assistance as they have the right tools and information to provide the refund.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jun 26, 2020
    #3
  4. REY BEL1
    Rey Bel1 Win User

    I want to Refund a Game.

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Jun 26, 2020
    #4
Thema:

I want to Refund a Game.

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