Windows 10: I wanted to log in to my xbox account but it instead created a family account

I was trying to log in to xbox and it for some reason made an family account, I cannot use chromePlease help me

:)

 

Transfer Xbox Account to a Family Member

Thank for your response. Your Microsoft account is the account you use to manage your interactions with Xbox Live and other Microsoft services, including Outlook.com, OneDrive, Skype, Windows 10, Windows Phone, and more. This central account allows you to:

• Manage all your Microsoft services from a single account
• Sign in to your Xbox console or the Windows 10 Xbox App
• Manage your purchases and subscriptions
• Establish and manage family settings to keep your kids safe

You can create a new Microsoft account to set it as an Xbox Live account, for your son can transfer your son's password handles, game licenses, and account activity. The steps are provided on this

link that was shared earlier.

We'll keep an eye on your response.

 

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

• Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
• Click/tap on Remove under Adults in
  Your family
• Click/tap on the adult account you want to remove, and click/tap on Remove
• You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family
  

Hope this helps

 

family accounts

We appreciate the prompt response. Our next option is to re-sync the account by removing it and adding it again as a child account. To do this, here are the links for a detailed guide on how to remove and add a child account:

• To remove the child account, follow the steps provided on this
  article on how to turn off family features.
• To re-add the child account, follow the steps on this
  link and click the drop down-arrow to view the steps. You can either chose to create a new account or add an existing one.

Once you're done, log in to your device using the newly added child account and check if you encounter the same error.

Let us know if you encounter any challenges along the process.