Windows 10: I was scammed by a company that had your logo. It was Answer...

I was scammed by a company using your logo. It was Answer..

:)

 

Question regarding a company Claiming to help with virus

Hi Hana,

You can protect yourself from any suspicious emails or messages that may be a phishing scams by following the steps below:

• Never reply to an email that asks you to send personal or account information.
• If you receive an email, don't click a link that supposedly take you to a company website.
• Never open any file attached to a suspicious-looking email.
• If the email appears to come from a company, contact the company's customer service via phone or web browser to see if the email is legitimate.
• Search the web for the email subject line followed by the word hoax to see if anyone else has reported this scam.

We also suggest that you reached out our Answer Desk for more information about the message that you received at
1-800-642-7676 or our Support through this
link.

Fee free to post your other concerns to our Community.

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

 

Scam Alert

Suggest reading/watching:.

• Beware of Phony Tech Support Scams
• Protect yourself from tech support scams