Windows 10: iCloud for Windows crashes Outlook 365 for one ID but not another

Before and after last nights updated iCloud for Windows app my Outlook 365 works great with the iCloud add-in when I use my Apple ID. Not so for when I use my girl friends Apple ID. When I use hers Outlook crashes within 5 seconds. If I run Outlook as an admin it works. When I disable the iCloud add-in Outlook works properly.

This is the error that is generated when it crashes.

Faulting application name: OUTLOOK.EXE, version: 16.0.11001.20108, time stamp: 0x5bea0174
Faulting module name: APLZOD32.dll, version: 4.9.10.0, time stamp: 0x5a669ca5
Exception code: 0xc0000005
Fault offset: 0x00037919
Faulting process id: 0x1f88
Faulting application start time: 0x01d48694cb8d4de4


Why would one Apple ID make Outlook crash and another have it work properly?

Thank you for looking.

:)

 

Connect iCloud to Outlook

Thank you Pedro. I did the steps but it didn't work. I did not have iCloud in the list, only Outlook. I clicked on the default button on the data page but no luck.

 

Outlook Setup for iCloud could not be started


"Outlook Setup for iCloud could not be started because of an unexpected error."





How to solve this without knowing what error is causing this?

I have tried reinstalling Office and iCloud (run as administrator) but no luck. Is Windows 10 compabtible for iCloud? Apple says no and Microsoft says yes.......

How could i fix this problem?

It did worked before, but it slowed down my computer so much that i decided to reinstall the Office package. Everything worked ok after the reinstall and Office programs are running ok. Only I can't get iCloud to sync with Outlook anymore.

Thanks for the help.

 

Connect iCloud to Outlook

I am unable to set the default when trying to link my iCloud contacts and calendar with my Outlook 365. I have the iCloud in the add-ins but connection is denied due to lack of default. Help.