Windows 10: Icloud mail disappearing

I'm using Windows 10, Chrome browser, and icloud mail. When I send mail, it seems they get sent, but are never received by the persons they are addressed to. No error, no bounce.. they just disappear...

:)

 

iCloud is there in Mail, but not visible--now what?


Added my iCloud mail account without issues--but it's not visible in the list of accounts. When I try to re-add it, the app says it's already there. Do I need to uninstall and reinstall Mail?

 

icloud Mail Account

Hi Peter,

Thank you for posting in Microsoft community.

Regarding your issue with your iCloud mail settings, we suggest to check this thread and look for G00dbyeGirl post:

iCloud account settings. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Windows and Icloud Mail etc: Failing to initialise

Hi
TomParkinson2,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

1. Are you aware of making any changes to the computer prior to the issue?
   
2. Do you receive any error message when the spinner stops?
   

I suggest you to follow the steps mentioned below:

Method 1: Uninstall iCloud application.


I would suggest you to Sign out from the iCloud account from the app, then uninstall the application.

1. Press Windows
   and R key together on your Keyboard.
   
2. Type appwiz.cpl and hit enter.
   
3. Select the iCloud application and click on Uninstall.
   

Method 2: Reinstall iCloud application.


Step 1:

I would suggest you to ‘Download
the latest version of iCloud’
from the apple website. Follow the Onscreen instructions and install the application. For more information, check the article on
Set up and use iCloud for Windows.


Step 2:

Once the installation is completed, tap on the Windows key on your keyboard, search for ICloud app. Right click on the app and click on
Pin to taskbar.

If you are using Surface PC, I would suggest you to follow steps mentioned in the Microsoft article about
Using Surface with iPhone, iCloud,
and iTunes.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S

Microsoft Community - Moderator