Windows 10: iCloud mail set up on win10 mail

HI , I have a new laptop with win 10 home . I am trying to set up my iCloud mail and BT mail accounts but it just can't find the accounts in the set up box ? I know I am putting in the correct unto date details , with the iCloud account I have set up and tried a App password but I just get the message ' We couldn't find the info for that account' .On my previous laptop there were no problems . Any help much appreciated .

:)

 

iCloud is there in Mail, but not visible--now what?


Added my iCloud mail account without issues--but it's not visible in the list of accounts. When I try to re-add it, the app says it's already there. Do I need to uninstall and reinstall Mail?

 

iCloud is there in Mail, but not visible--now what?


Adam,

Have you checked launched he Windows Store (beta) to check for an update to the olMail App?
Please do that before seeing if the next suggestion helps.

The information on Apple support tells me that the port#s are specific to iCloud servers. The olMail App does verifiy that you have entered the correct credentials to access the server. Maybe there's an issue with the way Windows defined the Server.

That was the other members question - how to set specific server information in the client. Neither of us found where to to that.

Mystere suggested tacking the port # onto the server as shown below. I'm looking around to try and fine where to see this information (registry? Appdata...packages?)
imap.mail.me.com:993
smtp.mail.me.com:587
I haven't test that, though it sounds logical *Wink

It could just be a mismatch in the way you set it up (partial name instead of the full eMail address) or it could be a bug in the way olMail sets up iCloud when you click on that automatic setup link (previous iterations of MS mail clients had a similar bug - the work around was to manually set up the client)

I'll post what I've written so far and come back after some more testing.

 

icloud Mail Account

Hi Peter,

Thank you for posting in Microsoft community.

Regarding your issue with your iCloud mail settings, we suggest to check this thread and look for G00dbyeGirl post:

iCloud account settings. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.