Windows 10: Icons missing, unable to access documents folder

Discus and support Icons missing, unable to access documents folder in Windows 10 Customization to solve the problem; Hi all, I was recently following some steps online for fixing a game i was using, and in the process went into my documents folder and deleted the... Discussion in 'Windows 10 Customization' started by WillMartin1, Mar 10, 2019.

  1. Icons missing, unable to access documents folder


    Hi all,

    I was recently following some steps online for fixing a game i was using, and in the process went into my documents folder and deleted the onedrive file inside. Since doing that I was unable to access the documents folder and most of my computer icons dissapeared. I tried to reset the path using registry editor and replacing what was there with “%USERPROFILE%\Documents” however i still cannot access the documents folder ( it says “ filename directory name or syntax is incorrect) and only half of my desktop icons have returned.

    any help would be appreciated! Would rather not wipe the PC!!

    :)
     
    WillMartin1, Mar 10, 2019
    #1

  2. Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Mar 10, 2019
    #2
  3. Prooblems accessing documents

    Hi Jilly,

    Generally, the Documents folder found under Quick access is the Documents folder built-in to Windows, and not the Documents folder in OneDrive. Since you mentioned that both This PC and OneDrive are giving you the "Location is not available." message,
    do you mean to say that both Documents folders are missing from Quick access?

    Based on the screenshot that you've provided, you are accessing your Documents through This PC, instead of Quick access. Have you tried pinning the Documents folder from This PC to Quick access? If not, we suggest that you do. This way, you won't need to
    go through several folders to reach your files.

    Here's how:

    • Access the contents of of the user account that you're using, in your case, it's the
      jilly folder from This PC > OS (CIcons missing, unable to access documents folder :) >
      Users > jilly.
    • Right-click on Documents, and then select Pin to Quick access.

    Regarding the OneDrive folder, we suggest restoring the Documents folder from the OneDrive recycle bin so we can avoid further errors. You may refer to this
    support article for steps on how to restore deleted files and folders
    in OneDrive.

    Is your OneDrive synced to your Windows 10 PC? If so, you can try to restore the Documents folder from
    http://onedrive.live.com. Steps on how to restore deleted files and folders can be found in this
    support article under the
    Restore deleted items section.

    Let us know how it turns out.
     
    Patricia Yu, Mar 10, 2019
    #3
  4. enso Win User

    Icons missing, unable to access documents folder

    Quick Access not searching Pictures folder


    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
Thema:

Icons missing, unable to access documents folder

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