Windows 10: iCUE causing BSOD? Pool_Corruption

Hi all,

I am currently experiencing a BSOD issue that has been plaguing me for a while, at first I thought it was my PS4 wireless controller adapter, after removing that, the crashes seemed to die down, however, it happened again, and WinDBG seems to think that iCUE is the cause, this isn't the first error I've gotten which pointed at iCUE.


The first error I got regarding Corsair was the following:

WARNING: Unable to verify timestamp for CorsairGamingAudioamd64.sys


So, I uninstalled ICUE completely, from the registry also and deleted the folder from AppData, redownloaded the latest software and forced firmware updates on all Corsair peripherals.


Now, another issue has appeared, pointing at iCUE.exe directly.


Here is what WinDBG has to say about the issue:


SYSTEM_SERVICE_EXCEPTION 3bAn exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the bugcheckArg2: fffff8007baadb22, Address of the instruction which caused the bugcheckArg3: ffffb9051bdcc5c0, Address of the context record for the exception that caused the bugcheckArg4: 0000000000000000, zero.Debugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 5 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on GLADOS Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 24 Key : Analysis.Memory.CommitPeak.Mb Value: 95 Key : Analysis.System Value: CreateObjectBUGCHECK_CODE: 3bBUGCHECK_P1: c0000005BUGCHECK_P2: fffff8007baadb22BUGCHECK_P3: ffffb9051bdcc5c0BUGCHECK_P4: 0CONTEXT: ffffb9051bdcc5c0 -- .cxr 0xffffb9051bdcc5c0rax=fffdb83404c00000 rbx=ffffb83400602080 rcx=0000000000000000rdx=fffff8007ba00000 rsi=fffdb83404c74c50 rdi=a2e64eada2e64eadrip=fffff8007baadb22 rsp=ffffb9051bdccfb0 rbp=ffffb9051bdcdb80 r8=0000000000000000 r9=0000000000000000 r10=fffff8007bd6f0a0r11=ffff827ce5800000 r12=ffff800000000000 r13=0000000000000000r14=ffffb834048df920 r15=ffffb834048df920iopl=0 nv up ei ng nz na po nccs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286nt!ExFreeHeapPool+0xb2:fffff800`7baadb22 488b5810 mov rbx,qword ptr [rax+10h] ds:002b:fffdb834`04c00010=????????????????Resetting default scopeBLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: iCUE.exeSTACK_TEXT: ffffb905`1bdccfb0 fffff800`7bd6f0a9 : ffffdf8e`41c3e001 ffffb808`255e4c01 00000000`00000000 01000000`00100000 : nt!ExFreeHeapPool+0xb2ffffb905`1bdcd0d0 ffffb808`252f25a2 : 00000000`00000000 ffffb834`048df920 00000000`00000000 ffff827c`e5800000 : nt!ExFreePool+0x9ffffb905`1bdcd100 ffffb808`255ced7c : 00000000`00000000 fffdb834`04c74c50 fffdb834`04c74c50 ffffb834`048df920 : win32kfull!Win32FreePoolImpl+0x52ffffb905`1bdcd130 ffffb808`25215a52 : 00000000`00000001 ffffb834`048df920 00000000`ffffffff 00000000`00000006 : win32kbase!Win32FreePool+0x2cffffb905`1bdcd160 fffff800`7bbd3c18 : ffffdf8e`41c3e080 00000000`00dae408 00000000`ffffffff 00000000`00001cff : win32kfull!NtUserMsgWaitForMultipleObjectsEx+0x4c2ffffb905`1bdcda90 00007ffe`de0186f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x2800000000`00dae3e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`de0186f4SYMBOL_NAME: nt!ExFreePool+9IMAGE_NAME: Pool_CorruptionIMAGE_VERSION: 10.0.18362.959MODULE_NAME: Pool_CorruptionSTACK_COMMAND: .cxr 0xffffb9051bdcc5c0 ; kbBUCKET_ID_FUNC_OFFSET: 9FAILURE_BUCKET_ID: 0x3B_c0000005_nt!ExFreePoolOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {c9913766-80de-cdf5-a1a8-15c856d3f064}Followup: Pool_corruption---------


PLEASE help, hopefully someone has seen the above error before and point me towards remedying the BSOD.

What I have tried:

• 
  Completely removing and installing NVIDIA drivers using DDU in Safe Mode and reinstalling the drivers. I left out the audio drivers, however, as I didn't think I needed them as I don't use HDMI and it's just another driver that could go awry.
  
  
• 
  Running memtest 86, no errors after turning off XMP and setting the mHz and voltage manually, so memory now seems fine.
  
  
• 
  All windows updates have been installed.
  
  
• 
  I checked the health of my HDD's, according to crystaldiskinfo they are all healthy. I have also done all the sfc /scannow and /fixnow and chkdsk on all my HDDs and SSD, etc.
  

MotherboardMSI Z97 Gaming 7
ProcessorIntel i5-4690K @ 4.0 OC
RAMCorsair Vengeance 1600MHz CMZ8GX3M2A1600C9B 4x4Gb
Graphics CardNVIDIA GeForce GTX1070
SSDKingston SSD SA1000M8960G 1TB
HDD1SAMSUNG HD103SJ 1TB
HDD2WDC WD30EZRX-22D8PB0 3TB
Power SupplyCorsair HX850i
Operating SystemWindows 10 Pro x64

:)

 

.icu

I wana to know how to remove an extension called .icu that pop up every time when I am online

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

CORSAIR Introduces Their iCUE Unified Software

CORSAIR , a world leader in PC gaming peripherals and enthusiast components, today announced the early access launch of its new unified software, iCUE. Bringing together the full range of CORSAIR products into a single intuitive interface, iCUE powers everything from CORSAIR keyboards, mice and headsets to fans, coolers and PSUs.

iCUE users can instantly synchronize RGB lighting across all their compatible CORSAIR products with a single click, monitor system performance from a customizable dashboard, and control hardware temperatures with in-depth fan and pump speed adjustment. At the heart of everything CORSAIR, iCUE offers intelligent control, with unlimited possibilities.








With industry-leading RGB lighting control, iCUE makes it easier than ever to light up your PC. Synchronize lighting across your whole setup with just one-click, explore dozens of easy to customize lighting presets or dive into multi-layer lighting effects that mesmerize and amaze. From smooth transitions, to dynamic waves and ripples, iCUE's lighting control goes beyond the keyboard to light up your entire setup.

iCUE offers much more than just lighting customization, with a breakthrough partnership between leading publisher Ubisoft and CORSAIR bringing more than 30 automatic in-game lighting effects to Far Cry 5 . Each effect has been co-developed with a deep level of integration to further immerse players in the world of Hope County, so whether you're exploring, fighting for your life, or just watching the world go by, the lighting of your entire CORSAIR setup will dynamically reflect your actions in-game.

iCUE also offers incredible control customization, with sophisticated macros and key remaps that change the way you work and play. Every single key or button on compatible CORSAIR keyboards and mice can be remapped or fully re-programmed to give you an in-game advantage or productivity boost. Assign a complex spell combination to a single key press to streamline MMOs or add a multi-function image-editing shortcut to a familiar shortcut to make After Effects easier. With iCUE it's your choice how you control your system, with no online login or account required to save and load profiles.

For the first time from CORSAIR, iCUE combines peripheral, hardware and system monitoring into one interface, with support for a wide range of CORSAIR CPU coolers, fans, PSUs and DDR4 memory. Controlled from a customizable dashboard that provides an at-a-glance recap of your entire system, it's easy to track hardware temperatures, memory speeds and system loads, all from one place. Users can then easily tie lighting and fan speed profiles to not just system temperatures or loads, but specific programs, powering up cooling for demanding games, spinning down for silence when watching a film, or changing lighting color to warm to high temperatures.

CORSAIR iCUE launches immediately in Early Access alongside Far Cry 5, allowing gamers to experience in-game lighting effects from the first day the game is available. To celebrate, CORSAIR webstore customers who spend more than $150 on qualifying RGB products will receive a free copy of Far Cry 5. See www.corsair.com/far-cry-5 for full details.