Windows 10: I'd like to request a refund for minecraft.

I purchased Minecraft Windows 10 starter collection about 10 days ago. My child didn't like it so I've been trying to get a refund since. Couldn't do it through my Microsoft account and have been trying to get hold of customer support but to no avail.

Anyone knows how to request and get a refund?

:)

 

Refund for Minecraft

Hi,

I am requesting a refund for Minecraft for Windows 10, after I done the first 4 steps, the button for refund is not appearing. Is Minecraft able to refund?

 

Can I Refund Minecraft?

Hello,

I accidentally bought the wrong copy of Minecraft on the Microsoft Store and would like to refund it. However where I go onto 'Order History' I do not see the 'Request A Refund' button. Is it possible to refund this? I clicked on the 'Refund Information'
and do not see Minecraft there, I then proceeded to click 'Why don't I see my purchase in the list?' and submit the following answers - Continue, No, Yes, No, No, Yes, I Purchased An Item By Accident, Yes.

I then proceeded to submit my refund request with the correct information. I waited a bit and then got an email saying that I would receive another email in the next 72 hours. I got an email today saying that the support case was closed but no other information
on the refund. Could someone please tell me if it's possible to refund this product (hopefully yes) and if so help me do so.

Thank you for reading.

 

Minecraft Dungeons Refund

Thank you for your suggestion, I just asked for the refund now. I have not played the game from the Microsoft store, only the purchase from the Minecraft Website. So I hope I can get that refund. again much appreciated. Have a good day

Edit: got a email about 5 minutes after the refund request saying that the refund was successful. Thank you so much for the help. And thank you Microsoft for refunding.