Windows 10: identify a problem - blue screen

Discus and support identify a problem - blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; hello, could anyone help me identify the problem causing blue screen..here's what log says but no other details shown: Source Windows Summary... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by shotashatb, Dec 4, 2019.

  1. identify a problem - blue screen


    hello,


    could anyone help me identify the problem causing blue screen..here's what log says but no other details shown:


    Source

    Windows



    Summary

    Shut down unexpectedly



    Date

    ‎04-‎Dec-‎19 01:11 AM



    Status

    Not reported



    Problem signature

    Problem Event Name: BlueScreen

    Code: 13a

    Parameter 1: 11

    Parameter 2: ffffcc0f5d002100

    Parameter 3: ffffcc0f6f4f43b0

    Parameter 4: 0

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18362.2.0.0.256.48

    Locale ID: 1033

    :)
     
    shotashatb, Dec 4, 2019
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 4, 2019
    #2
  3. Blue Screen problem

    Hi,

    The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

    • Were there any changes prior to the issue?
    • What is the exact error messages?
    • Can you please provide us the screenshot of the blue screen error?

    To isolate the issue, we suggest to check this article:
    Troubleshoot blue screen errors
    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Dec 4, 2019
    #3
  4. identify a problem - blue screen

    Blue Screen Problems

    Hello all. I have been plagued with frequent BSODs on my main computer. (see system specs for details) I am getting "Page Fault in Nonpaged Area", or the 0x50 stop error, blue-screens.
    What I read on Google suggested that this blue-screen indicated a memory or hard drive error. I ran memtest86+, which passed, and chkdsk, which found no problems. I took all of my components down to stock clocks, and that didn't help. Does anyone have any experience or advice as to what I should try next?
     
    BinaryMage, Dec 4, 2019
    #4
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identify a problem - blue screen

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