Windows 10: Identify hardware error.

Hi


I have been getting this error its drivng me mad, how can i figure out which hardware is causing it? Its happened a few times this week.


I have updated my graphics card drivers. and checked that my mother board drivers, bios etc is uptodate.



Thanks




:)

 

Hardware Error Caused Live Kernel Event

Hi Anthony,

Sometimes even newly-bought hardware can be faulty and affect your computer's performance. Have you checked if this error happens when using a different video adapter?

As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

• Click Start.
• Go to Settings.
• Click Update & Security.
• Click Troubleshoot.
• Click Hardware & Devices from the list.
• Click Run the troubleshooter.

Additionally, this may also be happening due to outdated drivers. Follow the steps in this

article to update your drivers, then check if the issue persists.

Let us know if the error disappears after following these steps.

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How to identify what hardware is causing a hardware error

Hi Ron,

Sorry for the inconvenience, I would suggest to boot your computer in safe mode. Safe Mode is a special way for Windows to load when there is a system-critical problem that interferes with the normal operation of Windows.

To perform a safe mode in windows follow the instruction on the link below.

https://www.digitalcitizen.life/4-ways-boot-saf...

In safe mode, I would suggest to perform SFC tools. SFC command is to restore corrupted files. Follow these steps.

- Click on "Search" from the taskbar

- Type cmd (Command Prompt)

- Right click on Command Prompt from the search results list.

- Click Run as administrator.

- When Command Prompt launches, type the command: sfc /scannow

Next, perform CHKDSK. CHKDSK command is a tools in windows designed to check and fix logical errors, instead of physical errors.

- Click on "Search" from the taskbar.

- Type cmd (Command Prompt)

- Right click on Command Prompt from the search results list.

- Click Run as administrator.

- When Command Prompt launches, type the command: chkdsk C: /f /r /x.

Next, perform DISM tools. DISM can be used to service and prepare Windows images.

- Click on "Search" from the taskbar

- Type cmd (Command Prompt)

- Right click on Command Prompt from the search results list.

- Click Run as administrator.

- When Command Prompt launches, type the command below. Enter each of the command:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Let see if it help.

Let me know if you need any further assistance.

Thank you.

 

HDMI audio output to Sony TV

Hi Rose,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type Troubleshooting in Start/Cortana.
• Click Hardware and Sound.
• Select Hardware and Devices.
• Follow the steps provided.

Looking forward to your response.