Windows 10: IDT Audio Drivers 6504 & 6492

Discus and support IDT Audio Drivers 6504 & 6492 in Windows 10 Drivers and Hardware to solve the problem; Did not work, I get "This software is not supported on your system" Not even with Windows 7 Compatibility checked!!.. My Notebook is a HP Envy M-6... Discussion in 'Windows 10 Drivers and Hardware' started by Simple, Aug 11, 2015.

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  1. SIMPLE
    Simple Win User

    IDT Audio Drivers 6504 & 6492


    Did not work, I get "This software is not supported on your system" Not even with Windows 7 Compatibility checked!!..
    My Notebook is a HP Envy M-6 Notebook PC. BIOS F.26
    Regards, .
     
    Simple, Nov 19, 2015
    #16
  2. SWECKFORM2
    sweckform2 Win User

    There are several models by HP that start with the numbering designation of M-6.
    You would need to be more precise in your system's "exact" model number.

    Take a look at the official line-up here: http://support.hp.com/us-en/drivers/...A0AQC11TA930O2
     
    sweckform2, Nov 21, 2015
    #17
  3. SIMPLE
    Simple Win User
    Yes, they are all the same, just slightly different configuration. it is the 1104.. intel based. and this is the hardware id "HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C18A5&REV_1001".

    I Formatted and reinstalled everything due to some issues with security. The driver I now have "6.10.6498.0" is working fine and the Beats Audio sounds good. The only issue I have is that if I am playing some audio and I press FN+B, the beats logo appears indicating the toggle from off to on or vice versa, but it does not affect the sound while playing. However, if I close the media and open it again, then I can hear the effect of the toggle. the same goes for the Equalizer.. It was working in Windows 8/8.1..
    I am convinced the there is a Windows registry workaround, because when I had Windows 10 B10240, it would work after installing the driver and first boot, but on the second boot it would be lost. I think this is the effect of Windows overriding with its own drivers.

    Update 1:
    It is working now.... I installed the latest Adobe Flash 19.0.0.245, Shockwave 12.2.1.171 and Air 19.0.0.241 and both the FN+B and the Equalizer are working now.. I will monitor to see if Windows will maintain functionality, if such, I will uninstall the trio one by one to identify the culprit..

    Update 2:
    These are the only HP drivers installed: --SP61037 HP ProtectSmart Hard Drive Protection --SP73248 HP System Event Utility --SP65196 IDT High-Definition (HD) Audio Driver, the rest are Windows 10 native drivers..

    Update 3:
    Alas, it stopped working. I was fine tuning the touch-pad scroll behavior when I noticed that it reverted to the previous behavior, in less than 15 minutes.
     
    Simple, Nov 21, 2015
    #18
  4. R4IN
    r4in Win User

    IDT Audio Drivers 6504 & 6492

    Sorry to resurrect an old topic. I have problems with these drivers (as with every other version I have tried) on HP 6465b running Windows 10. Upon launching audio (including video files, music, games etc.) the computer freezes. When I launch task manager, I see Windows Audio Device Graph Isolation process taking 100 % of HDD usage. After a while (usually 10 - 60 seconds) the audio starts playing and HDD usage by this process goes down back to zero. Very annoying.

    This issues started back in Windows 8.1 Update 1. The solution back there was to install HP IDT Audio drivers for Windows 7 in compatibility mode. I have tried this for Windows 10 without any success.

    I know currently two workarounds for this issue, but none is desirable. You can (1) install generic High Definition Audio drivers, or (2) disable enhancements in sound panel properties. Both this workarounds lead to extremely bad, muffled audio, like sound frequencies are not mapped correctly.

    HP currently does not provide updated sound driver for my laptop. The last version is for Windows 8.1, which causes this problems as well.

    Any help?

    Thank you.
     
    r4in, Jan 9, 2016
    #19
  5. FUNKYMIKE
    FunkyMike Win User
    I can confirm the Windows Audio Device Graph Isolation process issue. This issue is quite frustrating and I have opened a thread on the MS forums:

    http://answers.microsoft.com/en-us/w...=1449827798310

    The HDD usage shooting up also affects frames in games. I have recently formatted my laptop seeing as how I upgraded from a Windows 7 install.

    I might have unknowingly stumbled upon a solution but I am still not 100% certain as I am running in Test Mode (I was trialing modded IDT Audio Drivers 6504).

    What I found was that after all my trials with different IDT drivers caused by original IDT drivers from HP to not even able to install.

    I had to clear the registry from all things related to IDT. In device manager I uninstalled every single hidded and active IDT speaker / headphone /microphone.

    After a restart I was able to reinstall my original HP IDT drivers. Haven't switched off Test Mode yet but the issues seem to be gone.

    Do not quote me on that as I have only found a few other people with the same issue.
     
    FunkyMike, Jan 9, 2016
    #20
  6. R4IN
    r4in Win User
    Could you please write what you deleted in registry?
     
    r4in, Jan 11, 2016
    #21
  7. FUNKYMIKE
    FunkyMike Win User
    Make sure you totally uninstall all HIDDEN Audio Input and Outputs in DeviceManager + non hidden and the drivers themselves.

    Restart. Make sure that IDT does not reinstall. You can use driver store cleaner to remove any IDT packages:

    DriverStore Explorer - Home

    I did the registry as I went along so I might not remember everything:

    HKEY_LOCAL_MACHINE\SOFTWARE\IDT

    Just make sure that you are only left with the most basic audio drivers. MS HD Audio Device Drivers in device manager.

    Then make sure that nothing is left in ProgramFiles ProgramData (hidden).

    Good luck! Report back!
     
    FunkyMike, Jan 11, 2016
    #22
  8. R4IN
    r4in Win User

    IDT Audio Drivers 6504 & 6492

    Could you please specify which driver version you installed?
     
    r4in, Jan 14, 2016
    #23
  9. FUNKYMIKE
    FunkyMike Win User
    SP52562.exe
     
    FunkyMike, Jan 16, 2016
    #24
  10. R4IN
    r4in Win User
    SP52562.exe could not be installed, hardware is not supported, even when I forced manual installation via Device Manager and .inf files
     
    r4in, Jan 17, 2016
    #25
  11. FUNKYMIKE
    FunkyMike Win User
    I guess you do not have the same specs as me. Regardless. The bug still persists for me. Formatting the machine only prolonged the time for the bug to appear.
    Have you reported this via the MS help tool? If enough people report this then MS will contact Tempo and maybe release new drivers..


    Or modded drivers....
     
    FunkyMike, Jan 17, 2016
    #26
  12. R4IN
    r4in Win User
    I contributed to your thread, might try this MS help tool. I also started thread on HP support forums, none response so far:

    HP 6465b: IDT High Definition Audio Drivers Causing Problems... - HP Support Forum - 5440443

    I still don't know if this issue of HP drivers or Windows. HP should really publish new drivers for Windows 10, I mean same IDT drivers are used for these machines:

    HP EliteBook 2560p Notebook PC
    HP EliteBook 8460p Notebook PC
    HP EliteBook 8460w Mobile Workstation
    HP EliteBook 8560p Notebook PC
    HP EliteBook 8560w Mobile Workstation
    HP EliteBook 8760w Mobile Workstation
    HP ProBook 4230s Notebook PC
    HP ProBook 4330s Notebook PC
    HP ProBook 4331s Notebook PC
    HP ProBook 4430s Notebook PC
    HP ProBook 4431s Notebook PC
    HP ProBook 4435s Notebook PC
    HP ProBook 4436s Notebook PC
    HP ProBook 4530s Notebook PC
    HP ProBook 4535s Notebook PC
    HP ProBook 4730s Notebook PC
    HP ProBook 6360b Notebook PC
    HP ProBook 6460b Notebook PC
    HP ProBook 6465b Notebook PC
    HP ProBook 6560b Notebook PC
    HP ProBook 6565b Notebook PC
    HP Slate 2 Notebook PC

    That's a lot of different devices.
     
    r4in, Jan 17, 2016
    #27
  13. R4IN
    r4in Win User

    IDT Audio Drivers 6504 & 6492

    I also noticed an interesting thing: The problems only appear when no other sound is playing. For example, if I have muted Internet radio playing in background, any new sounds I start playing starts playing flawlessly.
     
    r4in, Jan 17, 2016
    #28
  14. FUNKYMIKE
    FunkyMike Win User
    The only solution is to mod or to obtain a new driver. These old drivers have this bug.... as sad as it is.
     
    FunkyMike, Jan 18, 2016
    #29
  15. R4IN
    r4in Win User
    Any tips where to get ones? Or how to mod a driver to eliminate this issue?
     
    r4in, Jan 18, 2016
    #30
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