Windows 10: IE 11 Crashing

Hi,

Hoping somebody could help me with this


Happening quite often, 5 times today, very annoying
I don't have alot of information other then event viewer
and sfc outcome Windows Resource Protection did not
find any integrity violations.

Event Viewer

Faulting application name: iexplore.exe, version: 11.0.10586.494, time stamp: 0x5775e793
Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f352
Exception code: 0xc0000005
Fault offset: 0x0000000000019353
Faulting process id: 0x1070
Faulting application start time: 0x01d1ee89f3db516b
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a83b6ce3\MSV CR90.dll
Report Id: 0e82d8f1-bb95-4e96-9dcc-fb567ff41bbb
Faulting package full name:
Faulting package-relative application ID:

Thanks!

:)

 

IE 11 crashes

To assist you better, kindly answer these questions:

• Have you made any changes to your computer prior to this issue?
• Is there any update after you try the troubleshooting steps that we have provided?
• Have you tried to update your Windows and see if you will still experience the same issue?

Regards.

 

IE 11 crashes

Hi Eric,

Thank you for replying on my above query.

I will surely try the above solution.

I just have one question regarding this issue. While searching in google about this issue I came across one

site where they have mention similar error.

In that they have mention that this error is due to
Atlthunk.dll library and Microsoft has confirmed that this is a bug and It should be fixed in Windows 10 RS2. Also there will be no fixed for older OS version.

you can find it in below url

Random crashes on Windows 10 64bit with ATL subclassing

If that is the case has the fixed been released by Microsoft, and for which OS version?

Thanks for your help

Rosy

 

I had the same problem. I tried to reset IE (Internet Explorer - Install or Uninstall in Windows 10 - Windows 10 Forums) try those things and see if it helps you.

 

Are you running the anniversary update 1607 ? Try to reset as essenbe suggests If not, then:

Possible that an add-on or software may be causing the issue. Disable any add-on to see if that makes a difference. Software incompatibility should have been identified when you installed Win10, unless you have added something later.

 

Resetting should disable all add ons. I just did mine today, so can't say for sure, but uninstalling/reinstalling seems to have helped me. I know it has certainly made it better.

 

Thanks everyone for the help....I've done the reset and system restore to no avail...I have
not checked any add-ons at this time

Are you running the anniversary update 1607 .. No I d/l update but have not installed it

Very frustrating and annoying

 

I am running 1607, 14393.10 I have found the solutions I recommended do not solve the problem, but they make it much better. I'm still testing it, but it almost seems any site that has a video crashes it. Other sites do not. But, as I said, still trying to figure out what is causing it.

 

It could be your Windows side by side(WinSxS) folder needs cleaning out.
See my thread here for information on how to do it: Solved Internet Explorer Crashing - Windows 10 Forums

 

essenbe you are absolutely correct...it appears when I access my video playlist on you tube
it constantly crashes...and this has never happened in the past.....something that just started
few weeks back...in the meantime I guess I will have to live with it until there is a fix

Cliff I will definitely try your suggestion

Thanks to everyone for your input!

 

*Thumbs

 

Not sure what is going on with IE 11 in Windows 7, 8.1 and 10. I have tried several different "fixes" but none seem to get to the root cause of the problem. I get multiple IE 11 Recover Webpage errors daily in all the versions of Windows listed above. This just started about two months ago and I have yet to find the reason this is happening.

 

This just started in Windows 10 IE after the Anniversary Update, upgrade keep all done, other clean...both type installs have rendered IE useless. Fine work by Microsoft, I expected them to get it right...guess not. Use Firefox people for work around.

 

ya my ie 11 has been crashing none stop after the anniversary update. this update was released today Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176495) one of the things it said it did was improved Reliability in ie11 but its still crashing.

 

I have been getting the Recover Webpage since I upgraded to 1607. Never got them before and IE 11 is my default browse. I am now on 14393.51 and still get errors. I tried a reset but no joy. Trying to narrow it down but every time I think it is fixed it happens again.

Annoying but I am living with it for now. I use Norton password manager and that is broken on FF and not available on EDGE and I will not use Chrome. So mudding along for now.

Jim *cry