Windows 10: If I copy a video file from my PC to and external drive,it says there is no video when I go...

If I copy a video file from my PC to and external drive,it says there is no video when I go to play it from the exteral drive.Other videos on the external drive do play.They also play fine on my PC

:)

 

Regarding copying of files in external drive from pc

Hi,

The message that appeared on your screen may have occurred due to the possible missing files if you'll try to copy it that way. We suggest that you follow these steps on how you can copy the file together with it's properties:

• Right click on the application (Bully) and click Properties.
• On the application properties window, under the Shortcut tab, click
  Open File Location.
• The File Location window will open.
• Select everything. Copy and paste it to the external drive.
• The copying process may take a while depending on the type of files.

Let us know if you need further assistance.

 

Cannot copy files from external drive

Hi,

Thank you for replying back to us.

1. Did you try to create a new user account and try to copy the files from your external drive to your computer?
   
2. What is the location that you are trying to past the file? For example, are you pasting the files from your external drive to your Desktop, Documents, or somewhere else?
   
3. Are you able to copy the same files from the external drive to the some other PC?
   
4. Are the files write protected on your external drive?
   

Meanwhile, try the below troubleshooting steps.

Step 1: Go to the destination folder on your computer, where you are trying to copy the files from your external drive. Let’s create a
New Folder on your desktop.

Step 2: Double click on New Folder from your desktop and
Right Click on some blank space and click on Properties
and go to General tab.

Step 3: Under Attributes, completely uncheck the
Read-only option. (The box should be blank, check it again if it has a checkmark or a small square inside it).

Step 3: Click on Apply and
OK.

Step 4: Now, open one of the files on your external drive and do the same, i.e.,
Right Click on a file (NOT THE FOLDER) >
Properties > General and under Attributes, uncheck
Read-only option.

Step 5: Click on Apply and
OK.

Now, see if you are able to copy this file from your external drive to your computer.

Hope it helps.

 

Unable to play video from external hard drive Error 0x80004005

HI Josep,

Please answer these questions to assist you better.

• Are you able to watch videos which are stored in computer and online?
• Are you able to view photos and documents etc. from hard drive?
  

I suggest you to install all pending Windows updates and check. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



Follow the steps and check if that helps.

• Type Troubleshooting on Search and hit
  Enter.
• Click on View all and click on Video playback.
• Click on Advance and check Apply repairs automatically.
  
• Follow on-screen instructions.

By running this troubleshooter it will find and fix issue with playing movies, television and video. Do let us know if you are able to play videos from external hard drive. Thank you.