Windows 10: igdkmd64.sys

In the last 4 weeks, my computer has crashed on the following issue igdkmd64.sys. Ptoblem is the device will not boot up, so i cant get in, even on safe mode to rollback the driver. Recovery doesnt work, reloading windows 10 doesnt work. How do i fix this, and more importantly prevent it from happening again? Over to you Microsoft

:)

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

Hi Nezar,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

File igdkmd64.sys is the Intel Graphics Kernel Mode Driver for Microsoft Windows 8.

I would suggest you to follow the steps provided below:



Step 1:

Uninstall the Device from Device Manager

• Open Device Manager
• Expand the Display Adapter section.
  
• Find the Display card Driver.
• Right click Display card Driver and select
  Uninstall.
• Select the check box delete the driver software for this device.
• Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

• Click on start, select Control Panel
• Now click on Programs and select Programs and Features.
• Find the Display card Driver.
• Right click Display card Driver and select
  Uninstall.
• Reboot the computer after the uninstall process has finished.

Hope this helps and do let us know if you need any assistance.

 

Video_TDR_Failure (igdkmd64.sys)

I tried the fix above and it only worked for a day then the same video_tdr_failure igdkmd64.sys appeared and restarted my pc. I have an Intel HD 4400 Graphics on my pc.

Anyone have any other suggestions?

I have already tried to install the newest versions of the video card from Intel which did not work.

 

windows 10 BSOD igdkmd64.sys system_service_exception

BugCheck 3B, {c0000094, fffff80d92b371a1, ffffa7805c521ba0, 0}

*** WARNING: Unable to verify timestamp for igdkmd64.sys

*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

Probably caused by : igdkmd64.sys ( igdkmd64+2c71a1 )

fffff80d`92870000 fffff80d`93016000 igdkmd64 T (no symbols)

Loaded symbol image file: igdkmd64.sys

Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys

Image name: igdkmd64.sys

Browse all global symbols functions data

Timestamp: Wed Nov 18 14:28:29 2015 (564CD15D)

This was caused by your Intel Graphics Driver. Please download and update it from the link below.

http://dlcdnet.asus.com/pub/ASUS/nb...54101.zip?_ga=1.60727662.252826858.1482885745

ASUS Drivers and tools.

https://www.asus.com/Notebooks/ASUS-Vivobook-X556UQ/HelpDesk_Download/