Windows 10: Im facing an issue with the pin for my laptop working and instead it just says "Somethint...

Im facing an issue with the pin for my laptop working and instead it just says "Somethint happened and your PIN isn't available. Click to set up your pin again. But the button to set up a pin inst doing anything and im still stuck with the same screen. I have looked everywhere for how to fix this but it all talks about opening settings which i cant seem to find out how to from the start screen so i just dont know what to do

:)

 

Windows 11 - Windows hello PIN and Camera face recognition do not work

Hi,

Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens

Steps to replicate on my PC - WIN 11:

1. Situation 1 - Trying to change PIN:
   
   1. Settings - Accounts - Pin(Windows Hello)
      
   2. Although i'm currently using a PIN to log into my user, I only get 1 button: Setup
      
   3. Press Setup - Create a PIN - Next
      
   4. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      
2. Situation 2 - Trying to add Face recognition:
   
   1. Settings - Accounts - Facial recognition (Windows Hello) - Setup
      
   2. Welcome to Windows hello - Get started
      
   3. My face is scanned, i get a blue loading square, and dots on my things
      
   4. A couple more things
      
   5. Improbve recognition - if i skip this steps it does not make a difference
      
   6. A couple more things - Set up PIN
      
   7. Microsoft Account - Create a PIN - Next
      
   8. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      

I initially thought my webcam was the issue, but then chaging the PIN does not work either, and it has nothing to do with the camera

I talked with someone from support (support request number is 1056162110), and we tried different things until 3:30 AM my time, about 1:30 h.

On my laptop (win 10) with the same account, face recognition and PIN works, I have not tried to change them.

Is there any way to reset PIN on an account level? Or repair windows?

What else should i try?

 

Face recognition not working

Hi,

Recently my face recognition stopped working on my laptop and was asking for my pin instead. Since then I have attempted to get it to work again, I’ve reset my pin and attempted to setup face recognition again. The system goes
through all of the steps, once I hit OK at the end, it exits out the window and applies nothing.

All help would be brilliant,

Many thanks.

 

Windows 10 Pin Issue

Windows Hello PIN says that "Sorry this PIN isn't working for your organizations resources. Tap or click here to fix it". When I click, it forces me to log in using office account instead of my personal account. My laptop is my personal laptop where I am
using it to attend part-time classes using a school's office account (mainly to use Microsoft Teams).

I have went through the suggested solutions all over the community and most suggested answer is to try and delete NGC folder. I have tried deleting it and Windows PIN seem to work but even after keying in a new PIN, Windows PIN still shows as PIN not created
yet. I repeat the steps again for another three times but Windows PIN still show as not created.

I restarted my laptop and now Windows PIN shows "Sorry this PIN isn't working for your organizations resources. Tap or click here to fix it". NGC folder is back again.

Anyone here can guide me with a more permanent solution so that I can use my PIN?