Windows 10: I'm having a printing issue. My computer and printer are connected to the network as well...

Attached is the Hardware Properties report from my settings.Name: Ethernet Description: Realtek PCIe FE Family Controller Physical address MAC: b8:ca:3a:de:4a:4d Status: Not operational Maximum transmission unit: 1500 IPv4 address: 169.254.112.132/16 IPv6 address: fe80::1ba7:84a1:97f3:3366%8/64 DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1 Connectivity IPv4/IPv6: Disconnected Name: Local Area Connection* 9 Description: Microsoft Wi-Fi Direct Virtual Adapter Physical address MAC: 16:b7:e2:4c:25:1f Status: Not operational Maximum transmission unit: 1500 IPv4 addre

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Unable to print to a network printer when connected to both wireless and wired networks

Hi Eileen,

• As far as i'm aware nothing has changed
• i have only tried to send test pages to the network printer so im assuming so yes
• wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.

I have tried the following:

• updated the print driver
• changed the network port it was plugged into
• ran windows updates
• configured with a static
• changed the wifi and Ethernet priority

I will run through the trouble shoot steps as suggest and come back to you.

FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

thanks, Ben

 

Connecting computer with no internet connection to network printer


@dk1971

1. Open Admin command and type: ipconfig
   
   
   
2. Win+X->Control Panel->Netwok and Sharing Center
   Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
   NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank
   
   
   

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Ben,

Your printer may not connect properly due to incorrect printer or network sharing settings. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes in the settings prior to experiencing the issue?
  
• Does this issue only happen when trying to print a certain document or it happens to all of them?
  
• Are you getting any error messages when trying use the wireless printer?
  
• What troubleshooting steps have you tried so far?
  

In the meantime, we suggest that you follow the troubleshooting steps provided on this link.
The methods provided on the link also includes the steps on how to run the troubleshooter that may help to resolve the issue.

For any results, just send us a reply.