Windows 10: Im having problems with my Microphone on windows 10

I recently brought a webcam for online class and i have an external microphone. when i was taking online class i started having problems with my microphone the volume automaticlly went to 0, then i changed the settings to 100 volume and then i left the setting went back to settings and then it was on 0 again. I need to fix this problem because i make videos with my microphone and take online class, can someone help me?

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Microphone problem Windows (8/10)

Hi,

To resolve your microphone issue, we suggest that you follow the steps below:

• Click Windows + S then type Speech Recognition on the search bar.
• Click Set up microphone and follow the Microphone setup wizard.
• When you reach Adjust the microphone volume, please note if the volume bar moves from yellow to red.
• Once the Setup wizard is complete, we can check if the microphone works properly. We can eliminate hardware problem from the possible causes of the issue. Please check to if the issue persists in the Third-party software.

Let us know how it goes.

 

Microphone Problem

Hello,

The issue that you're experiencing with the microphone may be caused by outdated driver. We would like to know more details about your concern so we can better assist you. Kindly answer the following:

• Have you made any recent changes prior to this issue?
• What specific troubleshooting steps have you done so far?

Meanwhile, we would also suggest that you update your driver. To do that, here are the

steps on how to update drivers in Windows 10.

We look forward to your reply.

 

I'm having a microphone problem in 2 different computers (laptop and desktop).

Hi Márcio,

Thank you for posting in Microsoft Community.

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer these questions to assist you better.

• What is the make and model of your Microphone?
• What is the model of your Laptop and Desktop?
• Do you get any error message?
• Did you make any Hardware and Software changes in your computer prior to this issue?

I suggest you to refer the Microsoft link below and perform the troubleshooting steps suggested.

Fix sound problems.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks