Windows 10: I'm having problems with signing in my childs account

I was prompted to sign back into my daughters account on her pc. However when I try to sign in it keeps saying sorry its not you it's us

:)

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Not Tracking Web Browsing Activity on Child Account

Hello,

I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
verified that Family Safe Monitoring is running because the icon is in the task bar.

This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

Can you offer me other suggestions that are not mentioned in that Wiki Article?

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.