Windows 10: Im having some BSOD and crashes while gaming on Apex Legends

Discus and support Im having some BSOD and crashes while gaming on Apex Legends in Windows 10 BSOD Crashes and Debugging to solve the problem; I had a thread before that helped me find faults in my hardware.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JeffLiew95, Feb 3, 2020.

  1. Im having some BSOD and crashes while gaming on Apex Legends


    I had a thread before that helped me find faults in my hardware.
    https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/recently-having-a-lot-of-bsod-while-playing-games/474c98c2-918b-481d-bd68-4b8effaff53a?tm=1577910242164&rtAction=1578075806158&page=3

    The warranty have been claimed after 1 month of waiting. The shop states that its a GPU problem whereas they then switch out the motherboard and GPU since its attached together and replaced it with new ones.

    After getting it back, since launching the game Apex Legends I have been experiencing abit of crashes and blue screens still reminiscent of the old problem.
    Here is the DUMP files and MsInfo

    https://drive.google.com/drive/folders/1VRHUIp49pYImmvFkg8GhX-3eGwcbEDH5?usp=sharing
    I hope someone to help me diagnose whats the issue please.

    :)
     
    JeffLiew95, Feb 3, 2020
    #1

  2. Apex Legends coins

    Can the apex coins from the store used in Apex Legends PC game?
     
    SiddhantMalve, Feb 3, 2020
    #2
  3. Apex Legends coins

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to Apex Coins purchased through Microsoft Store.



    During my research, I found that the Apex Coins purchased from Microsoft Store can be only redeemed on Xbox. However, if you are looking to purchase the Apex Coins for PC game then you need to make the purchase through the game itself.



    You can also get in touch with
    Apex Legends support team
    for further information.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Feb 3, 2020
    #3
  4. Im having some BSOD and crashes while gaming on Apex Legends

    BSOD while playing Apex legends

    Hi Wraith,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    While I suggest troubleshooting steps also get in touch of Apex support to look for known issue as this looks to be a more of a game-related issue if other games do not crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    Please let us know if you need any assistance about posting dump files.
     
    Sumit (Independent Advisor), Feb 3, 2020
    #4
Thema:

Im having some BSOD and crashes while gaming on Apex Legends

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