Windows 10: I'm not receiving verification code for the Microsoft account mail to get the Bitlocker...

When I signed in to get Bitlocker recovery password,the verification code that will send to my mail isn't received yet

:)

 

Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.

 

problem with getting bitlock verification code

Dear Darby Gilkinson

Welcome to Microsoft Community.

I understand that you need to check your BitLocker through your Microsoft account, and you need to use your mailbox to receive the verification code in order to verify your identity information, and your mailbox can't receive the verification code, so you can't check your BitLocker.



The inability of mailbox to receive the verification code may be caused by server instability.

• Please try to send the verification code here after some time.
  
• Please try to send verification code after changing network environment.
  
• Please check whether there is a verification code email in the junk mailbox of your mailbox.
  

If you still can't receive emails in your mailbox. Then you can't check your BitLocker through your Microsoft account. At this point, we can't access the system through regular method. Please try the following steps for a fresh installation.

Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

1. Prepare a flash driver with at least 8GB (Pay attention to backup data, because creating a boot disk will erase all data of the flash driver). Then operate it on another Windows computer.
   
2. Visit Download Windows 11 (microsoft.com) and click "Download Now" to download MCT(Media Creation Tool).
   
3. Run the MCT, select "Create installation media (USB flash drive, DVD or ISO file) for another PC”, and then choose Language, Version, Architecture(if you are not sure about these, choose "Use the recommended options for this PC"), then select "USB flash drive" in the "Select Media to Use" interface, then make a boot disk.
   
4. After that, you can find instructions on how to install Windows 10/11 in the following article by MVP Andre:How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community
   

Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist

 

not receiving verification code

Hi

I am trying to recover a bitlock code as Dell had to replace the motherboard in my laptop and i cannot start up windows without a bitlock recovery code. since the Dell tech did not inform me i would need this code prior to replacing the motherboard, the
only way to recover my bitlock code is through my microsoft account. in order to get the code through my microsoft account i need a VERIFICATION CODE. this gets sent to my mobile phone via a text message. i have not been able to consistently get verification
codes to my mobile. sometimes it works. sometimes it doesn't. right now when i try to get the bitlock code, it is NOT working. note i can send and receive text messages from other people.

This is really frustrating.

Thank you in advance for your help.

Cole