Windows 10: Im not sure if there's ransomware on my mums laptop.

Discus and support Im not sure if there's ransomware on my mums laptop. in AntiVirus, Firewalls and System Security to solve the problem; We cant even log in, it comes up with a box asking for a pin or code. Any ideas how to bypass and delete? I cant access it at all to give any further... Discussion in 'AntiVirus, Firewalls and System Security' started by Tracey Haigh, Nov 24, 2022.

  1. Im not sure if there's ransomware on my mums laptop.


    We cant even log in, it comes up with a box asking for a pin or code. Any ideas how to bypass and delete? I cant access it at all to give any further info and I know my mum wouldnt have the answerscheers

    :)
     
    Tracey Haigh, Nov 24, 2022
    #1
  2. Smeed Win User
  3. I have been infected with Ransomware

    Oh.

    I see that a Community Moderator converted your thread from a Discussion to a Question.

    Do you have a question?

    It is not quite clear (to me at least) why you've created this thread....

    In case that you do indeed have a problem with ransomware:

    It would be helpful if you would describe your problem more precisely, see:
    Suggestions for asking a question on help forums


    Without knowing more details, suggestion to read/do:

    Try to identify with what Ransomware you're dealing here:
    https://id-ransomware.malwarehunterteam.com/index.php


    and read/follow this guide:
    How to remove ransomware the right way: A step-by-step guide


    Also: See the pinned threads here:
    https://www.bleepingcomputer.com/forums/f/239/ransomware-help-tech-support/


    Might be the best to get free expert help in above mentioned bleepingcomputer forum....

    =======================

    Also suggestion to read:

     
    Jsssssssss, Nov 24, 2022
    #3
  4. Tenforo Active Member
Thema:

Im not sure if there's ransomware on my mums laptop.

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