Windows 10: I'm trialing windows dvd player, it gives me the same error code: Something happened on our...

trying to play dvd on my computer, got error "Something happened on our end. Here’s the error code, in case you need it: 0x87E10BC6" so went to app store & got a trial on Windows 10 dvd player... same problem. doesn't seem to be any way to go back or to chat with vendor. What next? If it doesn't work I don't want to continue the trial or purchase it.

:)

 

DVD PLAYER FREE TRIAL

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Which DVD player are you trying to download from the Microsoft store?
   
2. Are you receiving any error code or error message when you try to download a trial version of a DVD player?
   

Please open Microsoft Store in your Windows 10 and sign-in with your Microsoft account. You can refer this article to ‘Get
a DVD player app for Windows 10’, you should be able to find three dots beside the ‘Buy’ button, click on the three dots, you will find an option to download a ‘Free trial’.

Hope it helps.

Aaron Summith

Microsoft Community – Moderator

 

FREE trial of DVD player

I’d like to get DVD player free trial for 7 days before purchasing.

Please give instructions how to get it.

 

DVD Player

Hi,

To help us understand the issue that you encountered with your DVD player, we'd like to ask for additional information:

• What issue did you encountered with the DVD player?
• Did you get a specific error message/code?
• Have you tried any troubleshooting steps?
• What is the make and model of your device?
• Please provide us a screenshot.

We look forward to your response.