Windows 10: I'm trying to play a game that is attempting to install Games for Window Marketplace, but I...

-------------------------------
Logging Started: 02/01/2020 18:03:37
Source Folder: C:\Users\bag12\Downloads
OS v6.2 build 9200 64 bit
OS Product Type: 0x00000030
User Default LCID: 0x0409
Command Line: "C:\Users\bag12\Downloads\gfwlivesetup.exe"
-------------------------------
18:03:37 Direct DL: 0
18:03:37 DL Recent: 0
18:03:37 Offer ID:
18:03:37 Initialized
18:03:37 Download folder C:\Users\bag12\AppData\Local\Microsoft\GFWLive\Downloads
18:03:37 Downloading version file to C:\Users\bag12\AppData\Local\Microsoft\GFWLive\Downloads\gfwlivesetup_18912.ver
18:03:37 Resources initialized
18:03:38 Download Status: go.microsoft.com
18:03:38 Download Status: [2600:1402:2000:1bc::2c1a]
18:03:38 Download Status: 302
18:03:38 Download Status: http://download.gfwl.xboxlive.com/content/gfwl-public/redists/production/gfwlivesetup.txt
18:03:38 Download Status: download.gfwl.xboxlive.com
18:03:38 Download Status: [2600:1402:6800::1737:3c0b]
18:03:38 Error downloading. [Code:0x800c0008]
18:03:38 Install Started
18:03:38 Downloading redists only
18:03:38 Microsoft Games for Windows - LIVE Waiting
18:03:38 Games for Windows Marketplace Client Waiting
18:03:38 Microsoft .NET Framework Found
18:03:38 Windows Live ID Sign-in Assistant Waiting
18:03:38 Download Start Notification: 0
18:03:38 Microsoft Games for Windows - LIVE Downloading...
18:03:39 Download Error: 0x800c0008
18:03:39 A network error occurred while attempting to get information from the server. Check your network connection and retry.

18:03:39 A network error occurred while attempting to get information from the server. Check your network connection and retry.


This is the log file for the error, but I have internet service.

:)

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

Games?

Hi Trinity,

If a game is not available on Windows 10, this could be due to one of the following reasons:

• Game is not compatible on Windows 10.
• There's a new version of the game.
• The game is not available in your region.
• The game was removed from the marketplace.

To see if the game is compatible with your device, we suggest that you follow the steps provided on this

link on how to find out if a game will work on Windows 10.

You may try searching for the newer version of the game through the Windows Store or the Microsoft Store website. For your reference regarding the list of games that you may download, check out this

link.

If the game is not available on your current region, we suggest that you access this

link and follow the steps on how to change your region for Windows Store.

See
Why can't I find or install an app from the Windows Store? for more information.

If the game was removed from Windows 10 and Xbox Marketplace, you may submit a request to add this game using the

Windows 10 Feedback Hub. Currently, our developers are collating suggestions for the improvement of your Windows 10 gaming experience.

If you have other questions, don't hesitate to get back to us. We'd be more than willing to provide you additional assistance.