Windows 10: Import iPhone photos not working

Discus and support Import iPhone photos not working in Windows 10 Software and Apps to solve the problem; The Photos app on my PC keeps saying Try Again when I click the photos from my iPhone I want to import.The iPhone is attached via Usb. I need help... Discussion in 'Windows 10 Software and Apps' started by cgm707, May 27, 2020.

  1. cgm707 Win User

    Import iPhone photos not working


    The Photos app on my PC keeps saying Try Again when I click the photos from my iPhone I want to import.The iPhone is attached via Usb. I need help troubleshooting this issue.

    :)
     
    cgm707, May 27, 2020
    #1
  2. Javo Win User

    iPhone Photos import to Windows 10 PC not working

    I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

    I want to use it the following way

    1. connect iPhone via USB to my Windows 10 PC
    2. open Microsoft "Photos" app
    3. click in the upper right on import > add from the device over USB
    4. select all photos and click import

    4th step is where it fails, with no usable message.

    • I have set the device as trusted on iPhone
    • I mostly don't see it in My Computer, therefore I cannot just copy
    • I tried uninstalling every driver and iTunes software
    • Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
    • it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
    • iTunes can successfully copy entire phone.

      Other attempts
    • I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
    • I tried using iTunes for Syncing the Photos
      • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
     
  3. Audrey_98 Win User
    Photo import from Iphone not working


    I am trying to import photos from my iphone into photos but when i try my computer recognizes my phone is connected but then when i select it and press import it says "something went wrong" and tells me to try again and the cycle repeats. Any suggestions?
     
    Audrey_98, May 27, 2020
    #3
  4. John Rees Win User

    Import iPhone photos not working

    iPhone Photos import to Windows 10 PC not working

    I could not get my iPhone to appear in Windows Explorer.

    The fix for me was to turn off iCloud Photo Library on my phone in Settings - Photos.

    After doing that, and then reconnecting iPhone, it appeared in windows explorer as an icon under My PC. I was able to right click and select “Import Photos”.

    Perhaps the iCloud Photo Library feature of having some full size and some low res thumbnails on your phone confuses the windows driver. Don’t know, but fix worked for me.
     
    John Rees, May 27, 2020
    #4
Thema:

Import iPhone photos not working

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