Windows 10: Imported video has a green hue when playing?

Windows 10. I have an important project tomorrow, so I need help ASAP. I filmed and edited this video with my iPhone & then imported it to my pc. The thumbnail looks ok, but when you play it, the colors are way off & everything looks green. I tried importing both 4k and 1040 versions of the video. Problem occurs only with videos, not photos. What could be the cause & what can I do to fix it? Thanks

:)

 

Philips Hue not working with Invoke and Cortana

Hi Pavel,

We need to clarify some information first for us to better understand your Philip Hue concern. Kindly answer these questions:

• Can you please tell us the step-by-step process on how you're connecting Philips Hue to Cortana?
  
• Are you encountering any error when connecting Philips Hue to Cortana?
• What are the exact voice commands that you're using to control the light?

 

Video import and play on Windows 10

Hi Russ Bristol,

We appreciate your interest in Windows 10.

Before proceeding, we need more information to help you better.

• 
  Do you get any error message when you try to play imported videos in Windows media player?
  
• 
  What is the format of the video files you try to play using Windows media player?
  

Try these steps to troubleshoot the issue.

Step 1: Check the file type.

Check if the file type is supported in Windows Media Player 12. You may verify the information below. The information is more or less the same except for few file types such as H.264, Xvid and DivX video codecs, AAC audio
and 3GP, MP4 and MOV container formats that are natively supported by WMP 12.

Information about the Multimedia file types that Windows Media Player supports

http://support.microsoft.com/kb/316992/

Step 2: Download and install codec.

If the file type is supported by the Player, make sure the codec used to compress the file is installed on your computer. Some codec’s aren't supported by the Player.

Here’s how you can check for the codec of the file.

To do this, follow these steps in Windows Media Player 12:

• Determine whether the codec is installed on the computer that you are using to play the file. To do this, follow these steps:

a. In the Now Playing area, right-click the file that you are trying to play, and then click
Properties.

b. Click the File tab, note the codecs that are specified in the
Audio codec and the Video codec areas, and then click
OK. If the following condition is true, go to step 2.

No video codec is specified.

c. On the Help menu, click About Windows Media Player.

d. Click the Technical Support Information hyperlink.

e. Determine whether the video codec that you noted in step 1b is listed in the Video Codecs area. If the codec is not listed, go to step 2.

f. Try to reinstall the codec. If you cannot reinstall the codec, go to step 2.

g. Try to play the file. If you can play the file, go to step 3.

2. Install the codec.

To do this, follow the below steps:

a) If you receive an error message when you try to play the file, click
Web Help. If you do not receive an error message when you try to play the file, go to step 3.

b) On the Microsoft Web site, click the link to the Wmplugins Web site. If this link is not present, visit the following Microsoft Web site:

c) Try to play the file. If you can play the file, skip step 3.


3. Obtain the codec from a external vendor. For information about your hardware manufacturer, visit the following Web site:

http://support.microsoft.com/gp/vendors/en-us

If your file format you have downloaded/imported is not supported in Windows Media Player. However use your favorite search engine to search for the application that converts the file to the format that Windows Media player supports.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Not all Videos Play on Facebook


Upgraded a Windows 7 desktop to Windows 10, now many videos do not play. The screen is green but the sound plays. Any suggestions? It seems to be on Facebook only.