Windows 10: Importing Photos from iphoneXS to PC using Windows 10 Photos

Hi when I try uploading photos using MS Photos it finds all my photos but when I try to import even a relatively small number of photos, a few down load then I get the following error:


Something went wrong

Your files might not have been imported.


This is a brand new PC with 16GB RAM and an Apple supplied connection cable.


What can I do?

:)

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
    

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Windows 10 photos won't import

Hi,

Since you mentioned that you were able to import photos the first time you tried it, we suggest that you download and run the
Windows app troubleshooter and check if it resolves the issue. This troubleshooter will scan your PC and attempt to automatically fix issues with the Windows store apps.

If the Photo app still isn't working, try to reset it by following these steps:

• In the Search box, type Settings.
• From the results, click on Settings to run the app.
• Tap System and select Apps & features.
• Click on the Photos app and hit Advanced options.
• Press Reset.

You may also want to check if you have permissions to the folder to which you are importing the photos. Here are the steps to give permissions to the folder:

• Right-click on the Pictures folder, in the File Explorer, and select
  Properties.
  
• Under the Security tab, click on HomeUsers
  under Group or Username.
• Choose Full Control under Permissions for System
• Repeat steps 2 & 3 for Administrators under Group
  or Username.

Restart your PC and try importing the photos again.

Additionally, you may want to read Andre Da Costa's Forum article using the link below for more info:

Complete Guide to Importing Your Photos in Windows 10.

Regards.