Windows 10: importing pictures and videos

I am having trouble in my windows 10 version 1909 computer importing pictures from my I-phone 11 to my pc. It begins the importing procedure but then aborts it after a few are loaded. Whats up I tried new usb to I phone connector and still having the same trouble.

:)

 

Windows 10 will not import pictures/videos from my Galaxy Note 4 (says nothing there to import)

Hi Rudi,

I realize the inconvenience you are facing. Let me help you in resolving the issue.



I appreciate if you can provide us the following information to help us understand the issue better.

• Does the issue persist only while importing pictures to the system on your phone?
• Are you trying to import pictures to File Explorer or Photos app?

This issue could have occurred due to these reasons:

1. Incorrect settings.

2. Missing Windows Update.

3. Corrupt driver.

I suggest you to refer the steps in the article and check if it helps.

http://windows.microsoft.com/en-us/windows-8/import-photos-videos#troubleshooting

Keep us posted on Windows related queries and we will be happy to assist you further.

Thank you.

 

Quick Access not searching Pictures folder

Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

Pictures

Hi Emmitt,



Thank you for posting your query on Microsoft Community.



To serve you better, please share this:

• 
  How are you trying to import the pictures?
  

I would suggest you to try the steps mentioned in the below Microsoft help article and check if it helps.

http://windows.microsoft.com/en-in/windows-8/import-photos-videos

Note: Applies to Windows 10 as well.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist.



Thanks and regards,

Jenith