Windows 10: IMPORTING VIDEOS FROM IPHONE XR/MISSING CODEC 0xc00d5212

I'VE NOT HAD ANY ISSUES IMPORTING VIDEOS FROM MY IPHONE XR TO MY WINDOWS 10 PC UNTIL A FEW WEEKS AGO.

I KEEP GETTING AN ERROR MESSAGE INDICATING "THE DEVICE IS NOT REACHABLE." ANY ONE KNOW OF A FIX?

:)

 

Playing a Video Problem on Windows 10

Hello,

I am trying to play an important video and I keep getting the following three line error message.

Missing codec

This item was encoded in a format that's not supported.

0xc00d5212

This video plays just fine on my Android phone, but not on my desktop computer with Windows 10.

Please help me. This is very frustrating...

Mike

 

Video import and play on Windows 10

Hi Russ Bristol,

We appreciate your interest in Windows 10.

Before proceeding, we need more information to help you better.

• 
  Do you get any error message when you try to play imported videos in Windows media player?
  
• 
  What is the format of the video files you try to play using Windows media player?
  

Try these steps to troubleshoot the issue.

Step 1: Check the file type.

Check if the file type is supported in Windows Media Player 12. You may verify the information below. The information is more or less the same except for few file types such as H.264, Xvid and DivX video codecs, AAC audio
and 3GP, MP4 and MOV container formats that are natively supported by WMP 12.

Information about the Multimedia file types that Windows Media Player supports

http://support.microsoft.com/kb/316992/

Step 2: Download and install codec.

If the file type is supported by the Player, make sure the codec used to compress the file is installed on your computer. Some codec’s aren't supported by the Player.

Here’s how you can check for the codec of the file.

To do this, follow these steps in Windows Media Player 12:

• Determine whether the codec is installed on the computer that you are using to play the file. To do this, follow these steps:

a. In the Now Playing area, right-click the file that you are trying to play, and then click
Properties.

b. Click the File tab, note the codecs that are specified in the
Audio codec and the Video codec areas, and then click
OK. If the following condition is true, go to step 2.

No video codec is specified.

c. On the Help menu, click About Windows Media Player.

d. Click the Technical Support Information hyperlink.

e. Determine whether the video codec that you noted in step 1b is listed in the Video Codecs area. If the codec is not listed, go to step 2.

f. Try to reinstall the codec. If you cannot reinstall the codec, go to step 2.

g. Try to play the file. If you can play the file, go to step 3.

2. Install the codec.

To do this, follow the below steps:

a) If you receive an error message when you try to play the file, click
Web Help. If you do not receive an error message when you try to play the file, go to step 3.

b) On the Microsoft Web site, click the link to the Wmplugins Web site. If this link is not present, visit the following Microsoft Web site:

c) Try to play the file. If you can play the file, skip step 3.


3. Obtain the codec from a external vendor. For information about your hardware manufacturer, visit the following Web site:

http://support.microsoft.com/gp/vendors/en-us

If your file format you have downloaded/imported is not supported in Windows Media Player. However use your favorite search engine to search for the application that converts the file to the format that Windows Media player supports.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

video codec missing

pls help

i try to open some avi files with pc suite to have them playing on my mob and it says he video codec is missing... what can I do?