Windows 10: Impossible d'importer nouvelles photos dans l'application Photos de mon téléphone sur mon...

Bonjour,

Avant, j'importais sans problème via un câble USB les photos prises de mon téléphone Samsung Galaxy A3 2017 sur mon PC Asus via l'application Photos. Seules les nouvelles photos étaient importées et elles étaient automatiquement classées dans des dossiers par année et mois, ce qui était très pratique. La dernier import était en juillet 2019 et ça marchait très bien.

J'ai voulu faire l'import des nouvelles photos vers le PC ces derniers jours mais ça bloque : Mon téléphone est reconnu dans l'explorateur il s'affiche, l'application Photos semble trouver des photos dans mon téléphone. ça affiche : "Recherches de nouvelles photos et vidéos : 6161 élémentss trouvés jusqu'à présent" je doute avoir tant de nouvelles photos entre juillet 2019 et aujourd'hui, je pense que le chiffre affiché est le chiffre total dans mon téléphone PUIS plus rien ne se passe, c'est bloqué sur cet écran.

Je précise que mes photos sont réparties sur carte SD et mémoire interne et dans plusieurs dossiers camera, whatsapp, messages, etc...

Je sais qu'il y sûrement moyen de les récupérer en faisant du copier coller entre les dossiers du téléphone qui s'affichent dans l'explorateur DCIM, etc... mais je pense que je serais ensuite obligée de les reclasser manuellement dans des dossiers par année-mois et que ça ne va pas être simple de ne sélectionner que les nouvelles photos entre juillet 2019 et aujourd'hui...

Si vous avez une solution sans trop bidouiller l'ordi je ne suis pas aventureuse, surtout en cette période stressante et installer de nouveaux logiciels, je suis preneuse !

Merci !

Bon confinement à tous et prenez soin de vous !

Bénédicte

:)

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
    

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Unable to change the import destination in photos

Hi Karl,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you aware of any changes made to this computer prior to the issue?
   
2. How are you trying to import the camera photos onto your computer?
   

If the Photos Application is just disappearing, then I suggest you to follow the steps mentioned in
Fix problems with apps from Microsoft Store and then try to import the photos
from your camera onto your computer.



You might not be able to directly import the photos from your camera to a specific folder in the Photos application, so I suggest you to import the photos from your camera and it will appear in the Collection tab in the Photos application. Then, you
will be able to create an Album for all those pictures.



Else, once you connect your camera to the computer, you can go to
This PC > Double-click on your camera > Copy the photos that you want by selecting the photos and pressing the
Ctrl and C keys > Then, paste those photos in a specific folder that you have created.



If you want this folder to be visible in the Photos application, then you just need to go to
Folders tab beside to Albums tab > Click on
Add a folder > Then, select the folder where the photos are located.



For reference, you may also refer Import photos and videos from phone to
PC and the section Import photos and videos from
See all your photos and check if this helps.



You may also follow the suggestions
provided by Andre Da Costa dated December 21, 2015.



Give it a shot and let us know of any changes.



Hope it helps.