Windows 10: In app purchases

Discus and support In app purchases in Microsoft Windows 10 Store to solve the problem; The last week or so I've not been able to been able to get into Microsoft store to buy coins,gold bars etc. i'm not computer savvy so i'd need help... Discussion in 'Microsoft Windows 10 Store' started by stephaniehill4, Aug 23, 2019.

  1. In app purchases


    The last week or so I've not been able to been able to get into Microsoft store to buy coins,gold bars etc.

    i'm not computer savvy so i'd need help in simple terms! TIA

    :)
     
    stephaniehill4, Aug 23, 2019
    #1

  2. Staff Pad in-app Purchase

    Hello Sharon,



    Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



    To serve you better, please share this:

    Are you trying to purchase the app from Windows Store?



    Try the below methods and check:

    Method 1: I would suggest you to run the inbuilt app troubleshooter.

    Follow the steps:


    • Press “Windows” + “X” and select Control Panel.

    • Select Troubleshooting and select View all on left hand side of the screen.

    • Select the App and follow the instruction to troubleshoot.


    Method 2: I suggest you to follow the steps below to reset the Windows store:


    • Press the “Win Logo” + “R”

    • Type: WSReset.exe and press “Enter”.

    • Restart the computer and check.


    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



    Thanks and regards,

    Jenith
     
    Jenith_James, Aug 23, 2019
    #2
  3. Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com
      and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Aug 23, 2019
    #3
  4. In app purchases

    Windows App Store List of Downloaded/Purchased Apps

    Unfortunately, your suggestion only lists the apps which are currently installed on my system, not even all of the apps that I purchased. Not much help.
     
    RobertBourge, Aug 23, 2019
    #4
Thema:

In app purchases

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