Windows 10: In Safe Mode, can't sign in with Pin

I put my laptop in Safe Mode before running a malware program. When I restated it would not accept my pin and didn't give me an option to change my password. Now I'm stuck because everything I've read about fixing it indicates I need to be on the computer somehow, which I can't do. I've changed my Microsoft account password using my desktop but that doesn't work. Is there a fix without too much technical jargon that I would understand?

:)

 

Windows 10 Safe Mode PIN Failure

Thank you Isha. I tried your safe mode suggestion WITH networking. It still did not work.

But I got round it by removing the PIN
even though Cortana does not work. Here is how:

1. Right-click on desktop

2. click on Personolise

3. in the blue search bar type Sign-in to get the sign-in option

4. click on Sign-in options

5. under the PIN section click on Remove

6. type in the user password (not PIN)

The PIN is now removed. This would now allow signing into windows in the Safe Mode, etc.

N.B. you could also go to the next step (step 7) and remove the account password all together if required.

 

PIN not working in Safe mode

Hello,

Windows 10 may have encountered a corruption that caused your machine not to recognize your pin. For us to better assist you, kindly answer the following questions:

• Have you made any recent changes to your computer prior to this issue?
• Is this also happening even if you're not on Safe mode?
• Are you getting an error message whenever you enter your pin?

Meanwhile, if you're able to log into your computer if you're not in Safe mode, we recommend that you visit this

link. From there, you'll see a thread with a similar issue, kindly see the reply of
Kapil Arya MVP and follow the steps on his reply.

We'll be waiting for your response.

 

Safe Mode _ Incorrect Pin

PIN and other sign in options will not work if you are signing in to safe mode. Only password will work. Password and PIN are two different sign in options so it means your PIN is not the same with your Windows Password.

Cheers