Windows 10: Inactive Windows scrolling on Touchpad doesn't work

Discus and support Inactive Windows scrolling on Touchpad doesn't work in Windows 10 Customization to solve the problem; I recently bought the HPX360. I noticed that I can't use the inactive windows scrolling on the touchpad unless my start screen is open or if I plug in... Discussion in 'Windows 10 Customization' started by Lay Lee, Mar 14, 2019.

  1. Lay Lee Win User

    Inactive Windows scrolling on Touchpad doesn't work


    I recently bought the HPX360. I noticed that I can't use the inactive windows scrolling on the touchpad unless my start screen is open or if I plug in a USB mouse. I checked the mouse settings and the inactive windows option is on. I have tried to reinstall and update drivers but that doesn't work either. Please help! I would really like to use the inactive windows scrolling on the touchpad during multi-tasking activities. Thanks in advance.

    :)
     
    Lay Lee, Mar 14, 2019
    #1

  2. Touchpad scroll won´t work after Windows 10 upgrade

    So I have a brand new asus which I just installed windows 10 but I found out that the touchpad scrolling gestures don´t work. In my previous research I found out about the ELAN tab but that doesn´t show up in my system. It´s really frustrating. Please
    some help!
     
    TaurinoBrambil, Mar 14, 2019
    #2
  3. Touchpad 2 finger scrolling not working.

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • Do you receive any error message?
    • Have you enabled two finger scrolling?
    I suggest you to follow the methods below:

    Method 1:

    I suggest you to enable two finger scrolling and check. Please follow the steps below:

    1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

    2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

    3. Select "Properties," "Settings," "Advanced".

    4. Click the box next to "Enable scrolling" if this option is available.

    5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

    6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

    7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

    8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

    9. Restart your computer if prompted. Your scrolling feature should be enabled.

    If the issue persists,

    Method 2:

    I suggest you to uninstall and reinstall the touchpad driver and check.

    Refer the steps below to uninstall device driver:

    • Click Start, type Device Manager in the Start search box and hit ENTER.
    • Locate Keyboard Driver and expand the same.
    • Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
    • Restart the computer and check if the issue persists.
    Also, download and install the latest touchpad drivers from the manufacturer website .

    Please refer the article below:

    Support für XPS 15Z L511Z | Treiber und Downloads | Dell Deutschland


    If driver for Windows 10 is not available then I suggest you
    to install the driver in compatibility mode.

    Follow the steps below to install the drivers in compatibility with Windows 10.

    • Download the driver from the manufacturer’s website.
    • Right-click on the driver setup file and click on ‘Properties’.
    • Click on the ‘Compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Amrita Bhattacharjee, Mar 14, 2019
    #3
  4. accsmoo Win User

    Inactive Windows scrolling on Touchpad doesn't work

    Touchpad scroll not working on Windows 10

    My Dell Inspiron 15 came with Windows 10...the scroll function quit working. When I rolled back the driver using the steps listed above, it still didn't work...the touchpad settings disappeared and the touchpad did not even show up in the device list
    anymore...then I had to figure out how to find the correct "mouse" on the device list and restore the driver...when the driver downloaded, the touchpad settings would not open...then when I tried to open a url on a webpage, all I got was a window asking me
    if I wanted to leave this page...my recommendation is not to follow these directions...just use your up and down arrow to scroll...it will save you some trouble...
     
    accsmoo, Mar 14, 2019
    #4
Thema:

Inactive Windows scrolling on Touchpad doesn't work

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