Windows 10: Include system information.

hi, my windows 11 coudnt receive update for how many months, ill try to update and install but its error. someone help me? thank you

:)

 

Removing errant files in the "System Volume Information" folder under Windows 10.

Hi,

Thank you for posting your response.

I suggest you to first stop Volume Shadow Copy service and try to remove the files and check. Follow the steps provided below:

Step 1: Stop Volume Shadow Copy service

• 
  Press Windows logo Key + R key.
  
• 
  Type services.msc.
  
• 
  Search for Volume Shadow Copy service.
  
• 
  Right click on it and select
  Stop.
  

Now, take ownership of the System volume Information folder and then try to delete its contents.

Step 2: File permissions.

• Right click on System volume Information folder.
• Select Properties.
• Go to Security tab.
• Select the user name.
• Click on Edit button.
• Under permission to Authenticated user, check on full control.
• Click on Apply and OK button.

Hope it helps. Do let us know the status of the issue. If you need further assistance, get back to us. We will be glad to assist you.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

msinfo32 - system information has stopped working

Hello,



Thank you for your interest in Windows 10.



I would suggest you to follow the methods given below and check.



Method 1:

Try to run a System File Checker (SFC) scan to check for any file corruption.
SFC scan will scan for corrupt system files on the computer and repair them.

• Press Windows key + X, click Command Prompt (Admin).
• In the Command Prompt, type the following command, and then press ENTER:
  
  sfc /scannow

If the issue still exists, try the next method.



Method 2:

You may check the same issue with the new user account.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• Go to Settings.
• Choose Accounts and then select Other User Accounts towards the left.
• Select Add an Account.
• Enter a user name and hit Next.
• Click on Finish.
• Sign out from the current Account and Log into the new account.
• Check if issue persists.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.