Windows 10: Incorrect active signal resolution

Discus and support Incorrect active signal resolution in Windows 10 Customization to solve the problem; So I got a graphics card and I was gonna put the resolution to 1366x768 (the default one) but I accidentally clicked 1920x1080 and my monitor showed a... Discussion in 'Windows 10 Customization' started by AliviaSunner, Jan 8, 2019.

  1. Incorrect active signal resolution


    So I got a graphics card and I was gonna put the resolution to 1366x768 (the default one) but I accidentally clicked 1920x1080 and my monitor showed a text saying ''Input Not Supported'' and then I clicked the default but the message still didnt go away and everything was blurry and the active signal resolution was stuck on 1920x1080. How I can fix this?

    :)
     
    AliviaSunner, Jan 8, 2019
    #1

  2. Incorrect active signal resolution

    Hello, I am having problems with the display resolution and would like some help on the matter.

    My setup is the following:

    - Screen 1: laptop screen - Native resolution 1920x1080

    - Screen 2: Dell monitor connected on a USB-C port using a DP adaptor - Native resolution 1920x1080

    - Screen 3: Samsung monitor connected over HDMI - Native resolution 1360x768

    All monitors are using the integrated Video Card - Intel HD Graphics 620 and my OS is a Windows 10 pro version 1803.

    I set the indicated resolution on each screen but the screen 3 is looking blurry. Go to "advanced display settings" and I can see even though the "Desktop resolution" is correctly set, the "Active signal resolution" is set to 1920x1080. From here I go to Display
    adapter properties for Display 3 and select a different mode with my resolution. Nothing changes.

    Sometimes I would take the laptop elsewhere and connect another monitor with a 1920x1080 resolution using the HDMI port, so I am guessing that somehow is still detecting the active signal resolution as that one, even though the monitors' models and makers are
    different.

    How can I force the "active signal resolution" to be the monitor's native 1360x768 instead of 1920x1080?
     
    maudv-maudv, Jan 8, 2019
    #2
  3. 'active signal resolution' is 1200x1920. when display resolution is 1920x1200

    I have a problem when I want to play dungeon keeper, the screen resolution changes. If I consult display settings I notice that 'active signal resolution' is set to 1200x1920 and the screen rotation is set to 270 degrees clockwise so effectively I get a
    display resolution of 1920x1200, but when I run DOSbox only 2/3rds of the screen is visible and a message slides across informing me that the display resolution should be 1200x1920.

    Andrue
     
    DioniaMuscipula, Jan 8, 2019
    #3
  4. Junaid_A Win User

    Incorrect active signal resolution

    'active signal resolution' is 1200x1920. when display resolution is 1920x1200

    Hi Dionia,

    Thank you for writing to Microsoft Community forum.

    You may try the steps listed below and check if it works:

    • Look for the file ‘dosboxDK.conf’ in the folder
      Dungeon Keeper is installed.
    • Open the file ‘dosboxDK.conf’ in Notepad and look for the line starting with
      fullscreen=true.
    • In the same section, replace fullresolution=original with fullresolution=desktop.

    It should now open at the same resolution as of the desktop.

    Regards,
     
    Junaid_A, Jan 8, 2019
    #4
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Incorrect active signal resolution

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