Windows 10: Incorrect directory size reported in "Properties"

Discus and support Incorrect directory size reported in "Properties" in Windows 10 Support to solve the problem; I'm trying to ascertain the size of my User folder. Right clicking on C:\Users\myusername directory shows 297 GB, however, I know it is much larger... Discussion in 'Windows 10 Support' started by wiivile, Jun 5, 2018.

  1. wiivile Win User

    Incorrect directory size reported in "Properties"


    I'm trying to ascertain the size of my User folder. Right clicking on C:\Users\myusername directory shows 297 GB, however, I know it is much larger than that; the a certain folder within my User folder, for example, is over 400GB. I believe the size of the folder is actually about 1.4TB.

    I re-indexed and this did not fix the problem. I ran chkdsk upon reboot and this did not fix the problem. My hard drive has no bad sectors according to Crystaldiskinfo (it is a 4TB Samsung 860 EVO SSD).

    Any ideas why "Properties" would mis-report (underreport!) the size of my User folder?

    :)
     
    wiivile, Jun 5, 2018
    #1
  2. ElceeT Win User

    Incorrect System Report

    Thank you for your suggestion.

    I have run the Windows Memory Diagnostic and the report indicated that no memory problems were detected. Status remains the same - 2GB of RAM instead of 6GB.

    I do not have any obvious performance issues on this system. I have another Windows 10 installation on a secondary laptop and the system specs are reported accurately on that installation.
     
    ElceeT, Jun 8, 2018
    #2
  3. increase text size

    Hello,



    Thank you for posting your query in Microsoft Community.



    Follow the steps to change the font size:

    • Click on "Windows logo" and select "Settings".
    • Select "System".
    • You can change the font size here.

    Follow the steps to go to Control Panel:

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    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Jun 8, 2018
    #3
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Incorrect directory size reported in "Properties"

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