Windows 10: Incorrect keyboard characters in "Save" dialog from browsers

A very weird thing happening with my keyboard characters - in the "Save" dialog box from my browser my keyboard is typing random incorrect characters. For example, pressing the "T" on the keyboard multiple times might give me a string of text like "o8dkejhrs". This is ONLY happening in the save dialog box on my browser, all other keyboard input is working correctly.


Some background:

Issue first occurred using Google Chrome and has now reoccurred using Firefox.

Restart does not resolve the problem.

All drivers are up to date.

It is a Logitech wireless keyboard - batteries have been replaced, USB has been disconnected and moved to other ports.

Running Windows 10 - all latest updates have been installed.

Language settings all at ENGLISH - US.

I recently performed a clean install of Windows 10. Prior to that I'd not experienced this issue.

Dell XPS desktop PC.


Does anyone have any ideas?

:)

 

keyboard probelm on certain characters

Hi,





To better assist you, please clarify the following: 

• 
  Does the issue happen on every
  Office app or browser you typed the characters in?
  
• 
  Have you tried uninstalling then reinstalling the apps/browser?
  
• 
  What other troubleshooting steps have you tried so far?
  

Regards.

 

Character Map

Hi Susan,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1. Did you make any changes to the PC prior to this issue?
2. Does this issue occur on Microsoft Edge, Internet Explorer, or any other browser?
3. Once the text disappears, are you able to undo that by press the 'Ctrl' key and the 'Z' key from your keyboard?

Meanwhile, try the below troubleshooting steps:

Method 1: Check if your Windows is Up-to-date.

Go to Settings > Update and Security >
Windows Updates and install all the Windows Updates if there are any.

Method 2: Use a different browser

Use a different browser to access Gmail and see if you are facing the same issue.

Method 3: Adding the characters manually from Character Map.

Step 1: Click on the
Start Menu and search for Character Map and hit
Enter.

Step 2: Once the
Character Map launches, look for the character that you want to add >
Select that character and click on Copy.

Step 3: Go to the email that
you want to add the character and paste the character by pressing the ‘Windows’ key and the ‘V’ key from your keyboard and see if the characters are disappearing.

​Hope it helps.

 

Windows 10: Strange Characters When Typing in Browsers

I created a dedicated Web page. Really, the definitive solutions to annoying issues:

The Keyboard Types Wrong, Incorrect Characters, Letters in Browsers, Desktop, Laptop: Definitive Solutions