Windows 10: incredimail reinstall

hello all,
I am trying to reinstall incredimail but i keep getting the message " a later version already exits and it cannot continue"
I uninstalled the old oneusing windows uninstall and tried using cclean and Iobit uninstaler. i have tried in safe mode and deleted it from the registry using regedit. something is still leftover from the old install but I am at a loss
Any help please.
Topper.

:)

 

Incredimail crashes upon starting after a recent update

Original title: incredimail/windows 10

Upgraded from windows 7 to windows 10.

Incredimail worked on both versions until a recent update, when Incredimail crashes upon starting. Incredimails' fix just starts incredimail and it crashes again. Tried a new install of flash plAYER BUT both Edge and Chrome result in "flash is already activated,
and I cannot download or reinstall flash player. Anyone have any ideas???

 

Incredimail application crashes after the recent Windows update

IncrediMail worked great until the MS KB3132372 update screwed it up. It's not IncrediMail's act that needs fixing. MS caused the problem NOT Incredimail. MS "might" be working on this since I've had the same KB updates on 12/29/15 & 12/31/15. Hopefully
they are different but IncrediMail is still down hard. Thanks a lot MS!

BTW it might not be a good idea to uninstall MS security updates. Doing that could put you at added risk.

 

If you have deleted from Program Files and registry you could have a look in C:\Users\<name>\AppData\local

To do this press *Start + R and type %localappdata% <enter>.

See if there is a folder incredimail or IM\incredimail - basically anything with "incredimail" in it. If there is then delete it (this will delete your downloaded mails) or rename it.

You may have to browse around a bit but the files are here in earlier versions apparently.

While you are there you may as well clear all the contents of C:\Users\<name>\AppData\Local\Temp but leave the empty "Temp" folder. Don't worry if some things are locked and don't delete - it will be Skype or Dropbox or some such thing and nothing to worry about.

Next have a look for C:\ProgramData\IncrediMail[/I ]and delete/rename that folder also if it exists - source.

Like AppData, ProgramData is a hidden folder so it is easiest to get to it by *Start + R and typing %programdata% <enter> to get to it.

There shouldn't (hopefully) be anything lurking anywhere else.

 

Thanks for your response. I did as you sudgested,iI have also searched the whole c:\ and deleted the other nine instances refering to incredimail.
I am still getting same message when I try to install it afresh.
any more Ideas? I don`t have any.

 

You said you found 9 instances that were not in the registry, AppData, ProgramData or Program Files.

Where were they? These are the only normal places to install.

I'd do an in-place upgrade at this point if you have downloaded an ISO... Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums