Windows 10: Independent but certified Microsoft support technicians

Discus and support Independent but certified Microsoft support technicians in Windows 10 Installation and Upgrade to solve the problem; I have an issue with restoring File History backed up data from a new installation the details in this question which I cannot seem to resolve myself.... Discussion in 'Windows 10 Installation and Upgrade' started by Panos Sp, Feb 11, 2021.

  1. PANOS SP
    Panos Sp Win User

    Independent but certified Microsoft support technicians


    I have an issue with restoring File History backed up data from a new installation the details in this question which I cannot seem to resolve myself.

    I would like some professional support and would be happy to pay for it, but I am not sure how to find it. I tried Microsoft support's telephone line but was told they mostly help people with windows updates and do not have the apps and tools to deal with my File History issue.

    Does Microsoft publish a list of accredited independent Windows support technicians who could help?

    Thanks for any guidance anyone can provide

    Panos

    :)
     
    Panos Sp, Feb 11, 2021
    #1
  2. CARINWOLKENBERG
    CarinWolkenberg Win User

    Microsoft Certified Technician companies

    Is Experian Tech a microsoft certified technician? I received a pop-up stating that my system was crashing and that I needed to contact them to fix the problem.

    Please advise.

    Thanks.
     
    CarinWolkenberg, Feb 11, 2021
    #2
  3. SHARONROTHROCK
    SharonRothrock Win User
    Microsoft Certified Technicians

    I got a message on my computer saying a malware had been found and to call an 800 number. I did so and talked to PC Gears Business who took over my computer and supposedly cleaned it up and then offered techsupport and firewall for any where from a
    5 year contract for about $ 500 to a 1 year contract for $ 49.00. I took the 1 year contract and charged it on my credit card. Is this company legit? Their billing company is in China but claim to have offices in USA, UK, Australia, Canada and New Zealand.
    They claim to be Microsoft certified technicians.

    Is this legit?
     
    SharonRothrock, Feb 11, 2021
    #3
  4. ROHIT_SG
    Rohit_SG Win User

    Independent but certified Microsoft support technicians

    Connect to technician

    Hi Lee,



    Thank you for contacting Microsoft Community Forums.



    We would be happy to assist you. However, we will not be able to connect to any technician from other support channels. If you want to contact a technician with your case number, you need to connect through the same channel (Phone/Chat) for support.



    We provide technical suggestions for any queries in Windows. You can provide us the details of the issue and we’ll be glad to assist you with the troubleshooting steps which you can follow to resolve the issue.



    Have a nice day!
     
    Rohit_SG, Feb 11, 2021
    #4
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Independent but certified Microsoft support technicians

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