Windows 10: Infected file by a virus

Hey guys. I have a problem and my problem is that, my laptop had a virus and i was able to remove it but my files were infected and i can't open them like videos and photos etc. I wanna know if is there anyway to fix them, because i really need them and the virus added an extension .gyza of which i think is the one that affected them. Another thing is that after booting my laptop the appbroom cleaner show up automatically i have no idea why and how it got to my laptop.

:)

 

Infected by mail.ru virus

I reinstalled Java, now its version is 64-bit. We have deleted and cleaned a lot of things. So I think I shouldn't think my PC is infected now. I thought silly about residual files, sorry for that. This infected virus disrupted my psychology. Anyway, is there any step to clean or do something else for harmful file or stuff in my PC?

Thanks.

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Windows- Edge 10 is infected by virus

Hi Grover,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

To understand the issue better, please provide us more information.

• What is the exact issue you are facing on Windows 10?
• What is the make and model of the computer?

For now I would suggest you to perform a virus scan. If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer performance. Click on the below to perform a virus scan.

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this helps. Post us with the status we will be glad to help you.